FRANKLIN KK
Corporate Trainer
Bangalore
Summary
I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. As a graduate with three years' experience in management, I am excellent in working with others to achieve a certain objective on time and with excellence.
Overview
11
11
years of professional experience
6
6
Languages
Work History
Senior Operations Specialist
Infosys Ltd.
BANGALORE
09.2025 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
Trainer
SKY TELECOMS
BANGALORE
11.2021 - 01.2025
- Senior customer executive.
- Handling the critical LOB in the section.
- Advisor for the eccentric customer in the business.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Trainer
CRED
BANGALORE
11.2020 - 03.2023
- Soft-skills training
- Communication and accent training.
- Grammatical
Unit Manager
AMC Cookware Pvt. Ltd
BANGALORE
01.2017 - 01.2020
- Conduct day-to-day project coordination, planning and implementation across multiple teams.
- Training the team for product marketing and customer service and consulting communication.
FOUNDER
FRANKLIN ART GALLERY
BANGALORE
01.2015 - 12.2015
- Professional contemporary and abstract art WORK.
- Online marketing and sales.
- Social media influencer.
- Product marketing.
- Content creator.
Education
Bachelors of Commerce - Income Tax And Marketing
Krupanidhi Group of Institution
Bangalore01-2021
CEBA - commerce, Finance, marketing, Business studies
St. Jerome's Pre University
Bangalore01-2018
GRADS - Higher Secondary Education
Emmanuel Higher Secondary School
Bangalore01-2016
Skills
Soft skill development
Excel
Product Presentation
Accomplishments
- Got promoted to unit manager of my team. Worked in an international company, AMC cookware PVT LTD Joined as customer consulted and within three months was promoted.
- Won the award for the most talented student of the 2019 academic year.
- Core team leader for Bangalore's Mega International in Bangalore colleges.
- Got recognized in the world book of record, UK in 2020.
- Won national level certification for the best artist.
Interests
Reading, Researching business ideas, Blogging, GIGS, Composing music, Painting, Playing Volley games, Playing Basket ball
Timeline
Senior Operations Specialist
Infosys Ltd.
09.2025 - Current
Trainer
SKY TELECOMS
11.2021 - 01.2025
Trainer
CRED
11.2020 - 03.2023
Unit Manager
AMC Cookware Pvt. Ltd
01.2017 - 01.2020
FOUNDER
FRANKLIN ART GALLERY
01.2015 - 12.2015
Bachelors of Commerce - Income Tax And Marketing
Krupanidhi Group of Institution
CEBA - commerce, Finance, marketing, Business studies
St. Jerome's Pre University
GRADS - Higher Secondary Education
Emmanuel Higher Secondary School
Awards Received
World book of record-UK for best contemporary artist 2019., Youngest Unit manager in an international organization. (AMC Cookware pvt ltd), Won many international and national award as best artist., Core team leader for Bangalore's Mega International in Bangalore colleges.
Industrial Visits
- Training session to RBI in 2019
- Stock Exchange Institution, Bangalore, 2019
Disclaimer
I Franklin K K, hereby declare that the Information provided above is true and the best of my knowledge