FRANKLYN DIAS
Bangalore
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Accenture
Bangalore
12.2025 - Current
- Here are eight resume experience statements for the Inside Sales Representative position at Accenture, following the provided guidelines:
- Developed and maintained customer relationships, resulting in improved client retention and enhanced sales opportunities.
- Conducted market research to identify new sales opportunities, contributing to targeted outreach and increased lead generation.
- Utilized CRM software to track sales activities, ensuring accurate reporting and effective follow-ups with potential clients.
- Trained and mentored new team members on sales techniques and best practices, fostering a collaborative and knowledgeable work environment.
- These statements align with the role of an Inside Sales Representative, showcasing relevant skills and experiences that would be attractive to potential employers.
Business Operations Executive
Denave
Bangalore
08.2024 - 11.2025
- Engage with customers to identify their business requirements and recommend optimal Lenovo products.
- Deliver personalized product suggestions to enhance customer satisfaction and drive conversions.
- Support marketing communication activities and contribute to business strategy discussions.
- Assist in project management and operational improvement initiatives to boost overall team efficiency.
Admissions Counsellor - Abroad Education
Texas Review
Bangalore
08.2023 - 08.2024
- Counseled students through the international admission process and visa documentation.
- Executed marketing campaigns and outreach activities to attract prospective students.
- Maintained CRM and data systems for student records and progress tracking.
- Collaborated with internal teams to align marketing efforts with organizational goals.
Education
Master of Business Administration - Marketing & HR
South East Asian College of Engineering and Technology
Bachelor of Commerce -
St. Aloysius Degree College
Skills
- Strategic Planning
- Marketing Strategy
- Technology & Operations Management
- Communication
- Team Collaboration
- Problem Solving
- Multi-tasking
- Stress Management
- Client relationship management
- Market research
- Lead generation
- CRM tracking
- Sales techniques
- Team collaboration
- Customer engagement
- Product recommendations
- Marketing communication
- Sales reporting
- Customer service
Certification
Digital Marketing Course, MyCaptain, 03/01/24
Accomplishments
- Represented Bangalore North University (2018-2021) in intercollegiate events.
- Represented VTU University (2022) for academic and extracurricular excellence.
Languages
- Hindi
- Kannada
- Konkani
- English
- Hindi
- Kannada
- Konkani
Languages
English
Proficient
C2
Timeline
Inside Sales Representative
Accenture
12.2025 - Current
Business Operations Executive
Denave
08.2024 - 11.2025
Admissions Counsellor - Abroad Education
Texas Review
08.2023 - 08.2024
Master of Business Administration - Marketing & HR
South East Asian College of Engineering and Technology
Bachelor of Commerce -
St. Aloysius Degree College