Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Fredy Xavier

Fredy Xavier

Chennai,Tamil Nadu

Summary

Dynamic Program Manager with a proven track record at Majesco, excelling in strategic resource planning and effective stakeholder engagement. Spearheaded cross-functional teams to enhance operational efficiency and customer satisfaction, driving program success through proactive risk assessment and budget oversight. Committed to delivering high-quality outcomes aligned with business objectives.

Overview

19
19
years of professional experience

Work History

Program Manager

Majesco
03.2023 - Current
  • Led cross-functional product engineering teams to drive end-to-end program execution, from planning and feature development to delivery and continuous improvement, ensuring alignment with business goals and customer needs.
  • Defined and managed program roadmaps by balancing new features, technical enhancements, and issue resolution, based on stakeholder input, performance metrics, and market trends.
  • Collaborated with internal teams (Product Owner, QA, Support) and external vendors to ensure cohesive execution, timely delivery, and high-quality outcomes across multiple initiatives.
  • Championed process optimization and best practices adoption, improving operational efficiency, program governance, and customer satisfaction through proactive issue management and continuous improvement.

PMO Manager

3i Infotech
05.2015 - 02.2023
  • Directed PMO operations across multiple projects by monitoring and controlling scope, schedule, cost, and quality; ensured alignment with business objectives through proactive risk and stakeholder management, communication tracking, and performance reporting.
  • Led workforce management (WFM) operations, including resource planning, allocation, calendar tracking, and performance assessments, ensuring optimal team utilization and delivery efficiency.
  • Strengthened revenue assurance through end-to-end oversight of Order-to-Cash processes, unbilled revenue analysis, invoice vs. collection tracking, and profitability reviews to minimize leakage and support strategic cost optimization.
  • Delivered actionable insights via MIS and governance dashboards, enabling leadership to make informed decisions through performance analytics, cost-benefit evaluations, and compliance reporting.

PMO Lead

L&T Infotech
11.2010 - 05.2015
  • Served as a key member of the governance structure for strategic client engagements, driving compliance, control, and performance monitoring aligned with engagement objectives and KPIs.
  • Led work-order and contract compliance management, budgeting, and fiscal tracking, ensuring operational efficiency and alignment with organizational goals.
  • Developed and maintained custom dashboards and engagement artifacts (e.g., Governance Manuals, Process Handbooks), providing leadership with actionable insights and standardized governance frameworks.
  • Planned and forecasted resource requirements in coordination with Operations and Practice Heads, enabling effective workforce planning, up-skilling, and fulfillment of future demand through MIS-driven analysis.

Project Coordinator

Trident Solutions
10.2006 - 11.2010
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Created job files for each project and maintained current data in each file.

Education

Bachelor of Engineering - Computer Science

Sri Venkateswara College of Engineering
Chennai, India
05-2006

Skills

  • Effective stakeholder engagement
  • Strategic resource planning
  • Risk assessment and mitigation
  • Project management lifecycle
  • Budget oversight
  • Goal-oriented planning
  • Collaborative decision-making
  • Project management leadership

Accomplishments

  • Delivered $300K in cost savings against a $1.95M budget for the Digital1st Product LOB at Majesco in 2024 by leveraging effective budgeting, optimizing resources, and streamlining external vendor costs, demonstrating strong financial acumen and strategic planning.
  • Successfully resolved 93% of issues logged in 2024, addressing over 1,000 defects and ensuring high client satisfaction. Achieved 18% cost savings by streamlining operations and reducing reliance on external vendor resources
  • Streamlined the US recruitment process for the Insurance Business Unit at L&T Infotech (2013–2015) by implementing a rigorous review mechanism, improving tracking of open positions to closure, and enhancing reporting features, resulting in a 20% reduction in overall turnaround time (TAT).
  • Played a key role at the corporate level during the 2021 carve-out of 3i Infotech into two companies, ensuring a seamless transition of projects, assets, and internal applications, while leading the training of new teams and defining strategic initiatives.

Timeline

Program Manager

Majesco
03.2023 - Current

PMO Manager

3i Infotech
05.2015 - 02.2023

PMO Lead

L&T Infotech
11.2010 - 05.2015

Project Coordinator

Trident Solutions
10.2006 - 11.2010

Bachelor of Engineering - Computer Science

Sri Venkateswara College of Engineering

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Fredy Xavier