Results-driven professional with strong skills in operational efficiency and team collaboration. Experienced in managing inbound and outbound processes, enhancing productivity, and training team members to optimize performance.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Package Handler
Hershey
Fort wayne
03.2025 - 05.2026
Loaded and unloaded packages from delivery trucks efficiently.
Sorted packages by size and destination for streamlined processing.
Operated conveyor systems to transport packages within the facility.
Picker
Amazon
Fort Wayne
01.2024 - 01.2025
Selected items from shelves using handheld scanners and pick lists.
Maintained organization of inventory in designated storage areas.
Collaborated with team members to optimize picking processes.
Manager inbound and outbound
Xperigo-Arise
02.2022 - 04.2023
Managed team operations to enhance customer service and satisfaction.
Coordinated cross-functional meetings to align project goals and timelines.
Trained new employees on company policies and procedures effectively.
Call Center Agent
Victoria Secret
04.2019 - 05.2020
Assisted customers with inquiries regarding products and services.
Processed orders and returns efficiently using company software.
Resolved customer complaints through effective communication and problem-solving.
Education
Bachelor of Science -
Mission Bon Samaritain International Shool of Nurs
Port-au-prince
09-2018
Skills
Loading operations
Package sorting
Conveyor operation
Inventory management
Team collaboration
Customer service
Certification
osha construction and Cardiopulmonary Resuscitation
Languages
English
Professional
Timeline
Package Handler
Hershey
03.2025 - 05.2026
Picker
Amazon
01.2024 - 01.2025
Manager inbound and outbound
Xperigo-Arise
02.2022 - 04.2023
Call Center Agent
Victoria Secret
04.2019 - 05.2020
Bachelor of Science -
Mission Bon Samaritain International Shool of Nurs