Furqan Chishti
Technical Suppprt
Srinagar, Jammu & Kashmir
Summary
Creative, customer-focused professional skilled in digital marketing, technical support, and problem-solving. Experienced in building engaging online campaigns and resolving client issues to boost satisfaction and sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Web Designing & Advertising Marketing Manager
FR Media
03.2024 - 08.2025
Created and managed responsive websites to boost brand visibility and engagement. Ran targeted ad campaigns across Instagram, Facebook, and YouTube to expand reach. Partnered with influencers using market analytics to strengthen social presence.
Senior Revenue Cycle & Support Representative
IKS Health
04.2023 - 01.2024
Provided technical support on healthcare portals, resolving insurance issues and denied claims. Coordinated with U.S. insurers to improve claim processing, cut backlogs, and ensure timely resolutions.
Customer Support & Sales Representative
Etisalat
08.2021 - 10.2022
Provided technical support for Etisalat and kiosk systems, ensuring customer satisfaction. Converted inquiries into sales through product guidance and collaboration with the sales team to meet targets.
Education
Bachelors In Commerce (B.Com) - Commerce
Islamia College of Science & Commerce
Srinagar Kashmir 10.2018
10th (Jk Bose) 2011 - 12th (Jk Bose) 2014 -
Burn Hall Higher Secondary School
Srinagar, Kashmir 10.2014
Skills
Computer proficiency Effective communication Problem-solving Time management Decisive action Learning agility Team collaboration
Certification
CCNA
Timeline
Web Designing & Advertising Marketing Manager
FR Media
03.2024 - 08.2025
Senior Revenue Cycle & Support Representative
IKS Health
04.2023 - 01.2024
Customer Support & Sales Representative
Etisalat
08.2021 - 10.2022
CCNA
03-2020
Bachelors In Commerce (B.Com) - Commerce
Islamia College of Science & Commerce
10th (Jk Bose) 2011 - 12th (Jk Bose) 2014 -
Burn Hall Higher Secondary School