Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Fyzal Ahmed

Fyzal Ahmed

Device Associate (Testing Engineer)
Chennai

Summary

Perceptive Device Associate, well-versed at identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Device Associate

Amazon
Chennai
04.2022 - Current
  • Performed failure analysis to determine root causes of reliability failures.
  • Analyzed and developed innovative resolutions for complex problems.
  • Performed regression and repetitive testing exercises to qualify builds without compromising on quality
  • Tested and analyzed devices to improve performance and reliability.
  • Tracked, prioritized and organized defects with Jira, working with development team to facilitate timely corrections.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Performed regression and repetitive testing exercises to qualify builds without compromising on quality.
  • Owned multiple components fully from DA scope and is responsible for Quality of components.
  • Actively participated in Defect management life cycle by raising and owning bugs till its closure.

Instructional Designer

UDU Learning Services
Puducherry
10.2021 - 02.2022
  • Collaborated with Information Technology team to develop e-Learning video of different coding languages for Online learning service, so learners can learn how to code
  • Designed and developed learning solutions to educate company's workforce while improving organization performance
  • Worked collaboratively with Subject Matter Experts and Technical Writers to effectively translate department's procedures into meaningful training materials
  • Collaborated with content SME, technical writers, and trainers to support training products
  • Designed learning solutions to educate employees and Students to improve their technical performance.
  • Contributed to development of comprehensive employee training courses
  • Developed workforce training programs to improve organizational efficiency

Storyline e-Learning Developer

Flairs Technology Pvt. Ltd
07.2013 - 09.2018
  • Used Articulate Storyline and graphic design skills to develop and maintain monthly store training collateral and dynamic interactive e-learning modules that were used to educate thousands of team members storewide.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated exceptional ability to organize and work collaboratively, under strict production and time deadlines, to produce quality deliverables that engaged audiences of varying degrees of skill sets to learn new products.
  • Utilized advanced product knowledge to analyze instructional needs, conceptualize learning requirements and make recommendations for action.
  • Communicated neutrally, empathically and comfortably with team members, clients and customers.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

B.tech - Mechanical

Rajiv Gandhi College of Engineering And Technology
Puducherry, PY
09.2012 - 05.2016

HSC - Computer Science

Amalorpavam Higher Secondary School
Puducherry, PY
06.2012 - 03.2012

SSC -

Amalorpavam Higher Secondary School
Puducherry, PY
08.2009 - 03.2010

Skills

SKILLSundefined

Affiliations

Vice Treasurer (2015) Class & Cultural Representative (2013-14) Member of Literature Club, Social Service (2012-15)

Certification

Https://www.coursera.org/account/accomplishments/verify/NFZYGZYVT9S6?utm_source=link&utm_medium=certificate&utm_content=cert_image&utm_campaign=sharing_cta&utm_product=course

Timeline

Device Associate

Amazon
04.2022 - Current

Https://www.coursera.org/account/accomplishments/verify/8KX8E4TH9DW8?utm_source=link&utm_medium=certificate&utm_content=cert_image&utm_campaign=sharing_cta&utm_product=course

10-2021

Instructional Designer

UDU Learning Services
10.2021 - 02.2022

Https://www.coursera.org/account/accomplishments/verify/NFZYGZYVT9S6?utm_source=link&utm_medium=certificate&utm_content=cert_image&utm_campaign=sharing_cta&utm_product=course

08-2021

Storyline e-Learning Developer

Flairs Technology Pvt. Ltd
07.2013 - 09.2018

B.tech - Mechanical

Rajiv Gandhi College of Engineering And Technology
09.2012 - 05.2016

HSC - Computer Science

Amalorpavam Higher Secondary School
06.2012 - 03.2012

SSC -

Amalorpavam Higher Secondary School
08.2009 - 03.2010
Fyzal AhmedDevice Associate (Testing Engineer)