Fyzal Ahmed
Device Associate (Testing Engineer)
Chennai
Summary
Perceptive Device Associate, well-versed at identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Device Associate
Amazon
Chennai
04.2022 - Current
- Performed failure analysis to determine root causes of reliability failures.
- Analyzed and developed innovative resolutions for complex problems.
- Performed regression and repetitive testing exercises to qualify builds without compromising on quality
- Tested and analyzed devices to improve performance and reliability.
- Tracked, prioritized and organized defects with Jira, working with development team to facilitate timely corrections.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Performed regression and repetitive testing exercises to qualify builds without compromising on quality.
- Owned multiple components fully from DA scope and is responsible for Quality of components.
- Actively participated in Defect management life cycle by raising and owning bugs till its closure.
Instructional Designer
UDU Learning Services
Puducherry
10.2021 - 02.2022
- Collaborated with Information Technology team to develop e-Learning video of different coding languages for Online learning service, so learners can learn how to code
- Designed and developed learning solutions to educate company's workforce while improving organization performance
- Worked collaboratively with Subject Matter Experts and Technical Writers to effectively translate department's procedures into meaningful training materials
- Collaborated with content SME, technical writers, and trainers to support training products
- Designed learning solutions to educate employees and Students to improve their technical performance.
- Contributed to development of comprehensive employee training courses
- Developed workforce training programs to improve organizational efficiency
Storyline e-Learning Developer
Flairs Technology Pvt. Ltd
07.2013 - 09.2018
- Used Articulate Storyline and graphic design skills to develop and maintain monthly store training collateral and dynamic interactive e-learning modules that were used to educate thousands of team members storewide.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated exceptional ability to organize and work collaboratively, under strict production and time deadlines, to produce quality deliverables that engaged audiences of varying degrees of skill sets to learn new products.
- Utilized advanced product knowledge to analyze instructional needs, conceptualize learning requirements and make recommendations for action.
- Communicated neutrally, empathically and comfortably with team members, clients and customers.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
B.tech - Mechanical
Rajiv Gandhi College of Engineering And Technology
Puducherry, PY 09.2012 - 05.2016
HSC - Computer Science
Amalorpavam Higher Secondary School
Puducherry, PY 06.2012 - 03.2012
SSC -
Amalorpavam Higher Secondary School
Puducherry, PY 08.2009 - 03.2010
Skills
SKILLSVideo editing
Manual test case preparation
Test implementation
Planning and Coordination
Flexible and Adaptable
Multitasking Abilities
Defect monitoring
Dependable and Responsible
Training and Development
Interpersonal Communication
Affiliations
Vice Treasurer (2015) Class & Cultural Representative (2013-14) Member of Literature Club, Social Service (2012-15)
Certification
Https://www.coursera.org/account/accomplishments/verify/NFZYGZYVT9S6?utm_source=link&utm_medium=certificate&utm_content=cert_image&utm_campaign=sharing_cta&utm_product=course
Timeline
Device Associate
Amazon
04.2022 - Current
Https://www.coursera.org/account/accomplishments/verify/8KX8E4TH9DW8?utm_source=link&utm_medium=certificate&utm_content=cert_image&utm_campaign=sharing_cta&utm_product=course
10-2021
Instructional Designer
UDU Learning Services
10.2021 - 02.2022
Https://www.coursera.org/account/accomplishments/verify/NFZYGZYVT9S6?utm_source=link&utm_medium=certificate&utm_content=cert_image&utm_campaign=sharing_cta&utm_product=course
08-2021
Storyline e-Learning Developer
Flairs Technology Pvt. Ltd
07.2013 - 09.2018
B.tech - Mechanical
Rajiv Gandhi College of Engineering And Technology
09.2012 - 05.2016
HSC - Computer Science
Amalorpavam Higher Secondary School
06.2012 - 03.2012
SSC -
Amalorpavam Higher Secondary School
08.2009 - 03.2010