G. Bhargavi
Falakolu
Summary
A result driven and highly professionally skilled with over1.5 years of experience working at Tata Consultancy Services (TCS) on the AMP Australia project specializing in life insurance and pension withdrawal services. Proficient in business process management, data analysis, insurance and BOA Bank of America deals with claims of Health, reporting, and stakeholder communication. Adept at leveraging Microsoft Office, MS Excel, and project management techniques to streamline operations, ensure compliance, improve service delivery, proven ability to manage client relationships, assess risks, and deliver results under tight deadlines.
Overview
2
2
years of professional experience
Work History
Analyst
Tata Consultancy Services (TCS)
12.2022 - 09.2024
- Role: Process Associate
- Project: AMP Australia Project (advise fee, KYC, life insurance, and pension withdrawal,
- Life Insurance & Pension Withdrawal Processing: Managed end-to-end processes for life insurance claims and pension withdrawals, ensuring compliance with regulatory standards, and delivering timely solutions for clients
- Data Analysis & Reporting: Utilized advanced MS Excel functions to analyze large datasets related to insurance claims and pension withdrawals, generating reports for senior management and regulatory bodies
- Regulatory Compliance: Ensured all life insurance and pension withdrawal activities complied with industry regulations and standards, conducting regular audits, and implementing corrective actions as necessary
- Client Communication: Served as a point of contact for clients regarding their life insurance and pension withdrawal inquiries, resolving issues, and providing clear explanations of policies, withdrawals, and claims processes
- Stakeholder Management: Maintained relationships with clients, financial advisors, and internal teams to streamline processes
- Process Management: Led initiatives to improve the efficiency of life insurance claim and pension withdrawal processes, reducing turnaround times, and improving client satisfaction
- Risk Assessment: Identified potential risks in the life insurance and pension withdrawal process, and implemented mitigation strategies to ensure smooth execution and client satisfaction
Education
BSC - MPCS
SRI VSSC GOVT DEGREE COLLEGE
01.2022
INTERMEDIATE - undefined
VIGNAN JUNIOR COLLEGE
01.2018
10TH CBSE - undefined
AECS KAKRAPAR
01.2016
Skills
- Basics of DBMS
- HTML
- C
- WINDOWS10
- PHOTOSHOP
- LINUX
- Information gathering
- Time management
Languages
Fluent in Telugu
Fluent in Hindi
Fluent in English
Conversational in Kannada
Conversational in Tamil
Disclaimer
I do hereby declare that all the details mentioned above are correct to the best of my knowledge and confidence.
Skills Learnt
- Transitioning Monitoring and AML Compliance.
- Risk Assessment
- Communication and Reporting
- Data Analysis
- Regulatory Knowledge
Timeline
Analyst
Tata Consultancy Services (TCS)
12.2022 - 09.2024
INTERMEDIATE - undefined
VIGNAN JUNIOR COLLEGE
10TH CBSE - undefined
AECS KAKRAPAR
BSC - MPCS
SRI VSSC GOVT DEGREE COLLEGE
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