Seeking a role in Accounts Payable/Corporate Accounting where I can apply my experience in invoice processing, help desk experience in handling queries, ticketing, and issue resolution.and reconciliations while ensuring compliance, accuracy, and timely payments.
Processed third-party and intercompany invoices ensuring accuracy and compliance with company policies. Processed high-volume intercompany invoices, ensuring accurate coding, approvals, and compliance. Conducted monthly intercompany reconciliations and cleared open items before month-end deadlines. Posted adjustment journal entries and prepared accruals as part of closing activities. Coordinated with global teams to resolve mismatches and supported balance confirmations. Managed WBS tickets by analyzing project code issues, cost center mismatches, and resolving escalations within SLA. Prepared and circulated Minutes of Meeting (MoM) for daily team huddles, ensuring all action items and updates were documented and shared promptly Receive invoices from external vendors. Validate vendor details, VAT/TIN, invoice number, and date. Provide intercompany transaction details during audits. Receive and log issues via email, calls, or ticketing tools (WBS, Zendesk, etc.). Provide first-level support (password reset, invoice status update, system navigation help). Escalate complex issues to higher-level support. Vendor/Employee Support Respond to queries like When will my invoice be paid Why was payment delayed Documentation & Knowledge Sharing Update system/process changes for future reference. Compliance & Reporting Ensure SLA (Service Level Agreement) timelines are met. Generate reports on number of tickets, resolution time, and pending queries.