G Muthukumar
Plot No 1A, Arunachala Nagar, Alattur, Madurai
Overview
2026
2026
years of professional experience
3986
3986
years of post-secondary education
Work History
Business Manager
Sri Bagya Homes Pvt Ltd
Chennai
08.2024 - 08.2025
- Analyzed market trends and identified new business opportunities.
- Developed marketing plans for new products or services offered by the company.
- Recommended process improvements that would reduce costs while increasing productivity.
- Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
- Negotiated pricing agreements with vendors and suppliers based on organizational needs.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Directed customer service policies to enhance customer satisfaction and loyalty.
- Determined customer needs and calculated payment options based on consultative sales process.
- Communicated client priorities, delivering presence and business objectives.
- Maximized business growth by driving high adoption and usage of marketing platform.
- Worked closely with internal teams to deliver on high-profile, complex projects.
- Implemented CRM systems to improve customer service and retention rates.
- Implemented campaigns and promotions to help with developing goods and services.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Deputy Manager
Computer Age Management Services Ltd
Chennai
07.2005 - 08.2024
- Monitored daily operations and ensured compliance with company policies and regulations.
- Prepared monthly progress reports detailing achievements against set targets.
- Collaborated with vendors and suppliers to secure best deals on products and services purchased by the organization.
- Coordinated with other departments to ensure smooth functioning of activities.
- Provided guidance and support to team members to help them achieve goals.
- Developed and implemented new procedures to improve efficiency of the organization.
- Created processes for handling customer complaints effectively.
- Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
- Worked closely with customers to understand needs and resolve diverse issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Implemented quality control measures to uphold company standards.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Analyzed business performance data and forecasted business results for upper management.
- Assigned work and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Produced thorough, accurate and timely reports of project activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Proposed or approved modifications to project plans.
Financial Advisor
Bluechip Corporate Investment Centre Pvt Ltd
Chennai
06.2004 - 07.2005
- Actively participated in marketing initiatives aimed at increasing brand awareness within the community.
- Developed financial plans and strategies tailored to clients' individual needs.
- Identified new business opportunities through networking events or referrals from existing clients.
- Assisted in the preparation of presentations for prospective clients outlining services offered by the firm.
- Advised high net worth individuals on complex wealth management issues related to trusts, estates, asset protection planning, philanthropy.
- Prepared quarterly performance reports for existing clients detailing the progress of their investments over time.
- Communicated regularly with clients via phone, email, or video conferencing regarding their financial matters.
- Analyzed potential investments such as stocks, bonds, mutual funds, real estate and insurance products for clients.
- Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
- Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
- Ensured compliance with regulatory requirements and adherence to industry best practices.
- Offered diversified set of solutions and full scope of investment products and services to meet clients' best interests.
- Educated clients on investment principles, market dynamics, and the importance of portfolio diversification.
- Implemented tax-efficient investment strategies to maximize clients' after-tax returns.
- Coordinated and participated in group presentations on financial services to attract new clients.
- Recommended strategies to clients to help achieve financial goals.
- Reviewed clients' accounts and plans regularly to determine need for plan reassessment.
Cashier Floor Supervisor
Sri Kamatchi Bhavan
Chennai
05.2002 - 06.2004
- Assisted with training new hires on proper cashiering techniques.
- Assisted customers with returns or exchanges when needed.
- Created detailed reports outlining daily sales figures, labor costs, inventory levels.
- Verified employee timecards for accuracy prior to approval.
- Coordinated with store managers on scheduling changes or special events.
- Maintained a clean work area free from clutter or debris.
- Monitored the daily activities of each cashier to ensure accuracy and efficiency.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Sales Officer
Subhiksha Marketing & Export Pvt Ltd
Chennai
08.2000 - 04.2002
- Maintained accurate records of all sales activities and results.
- Prepared weekly reports summarizing current sales performance metrics.
- Implemented promotional campaigns to boost sales volume.
- Conducted research on competitive products and services.
- Built relationships with key clients through regular contact.
- Analyzed customer feedback to improve product offerings.
- Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
- Reviewed and analyzed sales performance against plans to determine effectiveness.
- Monitored market trends, competitor activities, and product developments to adjust sales strategies accordingly.
- Prepared and submitted sales reports and expense reports on a regular and timely basis.
- Enhanced product knowledge through continuous learning and professional development activities.
- Trained and mentored junior sales representatives and team members.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Resolved customer complaints regarding sales and service.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Sales Representative
Sakthi Sales & Marketing corporation
Madurai
10.1998 - 07.2000
- Identified opportunities for cross-selling additional products and services.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Reviewed monthly performance against targets set by management team.
- Developed and maintained relationships with key clients to ensure repeat business.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Posed as models for advertising, artistic creation and display of goods.
Sales Executive
Seethalakshmi jewellers
Sankarankovil
06.1995 - 09.1998
- Cultivated relationships with existing customers to encourage repeat business.
- Generated reports to summarize sales performance metrics and present findings to management team.
- Initiated contact with prospects via email campaigns or cold calls to generate leads.
- Adjusted sales techniques based on interactions and feedback from customers and peers.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Identified customer needs by asking questions and advising on best solutions.
Cashier
Sri Kaamatchi Bhavan
Chennai
Financial Advisor
Bluechip Corporate Investment Centre Pvt Ltd
Chennai
Education
Bachelor of Science - Chemistry
Pasumpon MuthuRamalingaThevar College
Sankarankovil 06.1992 - 04.1995
Muslim Hr Sec School
Sivakasi Muslim Hr Sec School
Sivakasi Skills
- Market analysis
- Business development
- Process improvement
- Vendor negotiation
Languages
Tamil
First Language
Tamil
Advanced (C1)
C1
English
Intermediate (B1)
B1
Timeline
Business Manager
Sri Bagya Homes Pvt Ltd
08.2024 - 08.2025
Deputy Manager
Computer Age Management Services Ltd
07.2005 - 08.2024
Financial Advisor
Bluechip Corporate Investment Centre Pvt Ltd
06.2004 - 07.2005
Cashier Floor Supervisor
Sri Kamatchi Bhavan
05.2002 - 06.2004
Sales Officer
Subhiksha Marketing & Export Pvt Ltd
08.2000 - 04.2002
Sales Representative
Sakthi Sales & Marketing corporation
10.1998 - 07.2000
Sales Executive
Seethalakshmi jewellers
06.1995 - 09.1998
Bachelor of Science - Chemistry
Pasumpon MuthuRamalingaThevar College
06.1992 - 04.1995
Cashier
Sri Kaamatchi Bhavan
Financial Advisor
Bluechip Corporate Investment Centre Pvt Ltd
Muslim Hr Sec School
Muslim Hr Sec School