G Rahul
Bangalore
Summary
Versatile probationary officer with 8 months of experience in banking, specializing in customer relations, cross-selling, and day-to-day operations. Prior 6 months in IT, Branding, and Logistics, showcasing adaptability. Seeking a challenging position to leverage my diverse skill set and contribute to operational excellence in a dynamic environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Probationary Officer
FEDERAL BANK
Bangalore
05.2023 - Current
- Delivered comprehensive bank-wide process flows for sales, originations, underwriting, closing and servicing activities, including identification of applicable regulations, risks, controls, and opportunities for improvement.
- Advised customers on available products and services that best meet their needs.
- Participated in training sessions designed to enhance knowledge of banking processes.
- Resolved problems or discrepancies concerning customers' accounts.
- Processed term deposits, retirement savings plan contributions within processing time limits.
- Identified opportunities to upsell products or services to existing customers.
- Monitored network performance to determine adjustments needed.
- Determined and alleviated hardware, software and network issues.
Operations Intern
Jeevamruth
01.2022 - 03.2022
- Logistics measurement strategy and analysis-Did Market research on Third party logistics, SOP for delivery associates, Process flow chart for the delivery guy, Identified pin code locations, and Analysis of challenges faced during delivery
- Onboarded 3rd party vendor for delivery of products.
IT Intern
Rachem Pharma
- Branding-Did market research for companies new website and onboarded a vendor for website creation
- IT-Backing up of QC Machinery data, installation of software such as SAP& Kaspersky, created master template for procurement, Data Visualization on cyber security issues.
Education
PGDM - Marketing
IMT Hyderabad
01.2023
BTech -
Jawaharlal Nehru Technological University
01.2020
XIIth -
Narayana Junior College
01.2016
Xth -
Dr.K.K.R'S Gowtham School
01.2014
Skills
- Research/Due Diligence
- Documentation
- Multi-Task Management
- Problem-Solving Abilities
- CRM Software
- Problem Resolution
- Teamwork
- Leadership
- Decision Making
- Relationship Building
- C Language
- SEO
- Website Development
- Customer Service
- Customer Retention
Websites
Certification
- Received certificate for completion of C programming course.
- Received certificate for completion of MS Excel course by Udemy.
- Certified Digital Marketer by Phoenix.
- Certified B2B Sales Professional by Phoenix
- Received certificate for completion of Introduction to Social Media Marketing
Achievements And Awards
Received an award for winning overall "Deadlift, Bench Press, Weighted Squats" under 80kg body weight category.
Positions Of Responsibility
- Member of mess Committee(Mezzo)
- Member of Fitness Committee(Athflex)
Hobbies and Interests
- Travelling
- Workout
- Cooking
Languages
- Telugu
- English
- Hindi
Timeline
Probationary Officer
FEDERAL BANK
05.2023 - Current
Operations Intern
Jeevamruth
01.2022 - 03.2022
IT Intern
Rachem Pharma
PGDM - Marketing
IMT Hyderabad
BTech -
Jawaharlal Nehru Technological University
XIIth -
Narayana Junior College
Xth -
Dr.K.K.R'S Gowtham School