Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Awards
Additional Information
Software
Timeline
Hi, I’m

G RAKSHITHA

Assistant Manager HRBP
Bengaluru
G RAKSHITHA

Summary

Dynamic and results-driven professional with 6 years of rich experience in HR Customer Support and Learning & Development. Highly skilled in recruitment, employee engagement, customer service, and creating impactful training programs. Proven track record of delivering success with exceptional communication, interpersonal, and problem-solving abilities. Eager to apply expertise to drive growth and innovation in a forward-thinking organization.

Overview

8
years of post-secondary education
8
Certifications
2
Languages

Work History

Spektra Systems

Sr. HRBP Operations & Admin
3 2021 - 6 2024

Job overview

  • Directed end-to-end recruitment processes, including job postings, candidate screening, interviewing, and offer negotiations
  • Spearheaded employee onboarding and orientation programs, ensuring smooth integration into the company culture
  • Counseled management on HR Metrics, policies, and procedures, resolving employee relations issues, and fostering a positive work environment
  • Strategically managed talent acquisition, ensuring optimal placement and timing of personnel
  • Promoted a culture of continuous improvement, enhancing employee growth through robust training programs and mentorship
  • Cultivated a workplace environment where employees feel valued, empowered, and motivated to achieve their full potential

Indigo Airlines

Customer Service Officer
11.2019 - 2 2020

Job overview

  • Delivered exceptional customer service, effectively resolving inquiries and complaints across various support channels
  • Assisted passengers at arrival gates, reservation sections, and boarding gates, ensuring a seamless travel experience
  • Issued boarding passes and maintained a high standard of customer service
  • Coordinated with flight operations and ground staff to ensure timely boarding and departure of flights

Education

Bangalore University
Bengaluru, India

Master of Business Administration
01.2023 - Current

University Overview

Dayanda Sagar College of Engineering
Bengaluru, India

Bachelor of Aeronautical Engineering
01.2018 - 01.2021

University Overview

Hindustan Electronics Academy
Bengaluru, India

Diploma in Aeronautical Engineering
01.2015 - 01.2018

University Overview

Skills

Active Learning

Certification

IHRA - Trivandrum University

Affiliations

Affiliations

Assistant HR Manager - Unidad Techno Labs Pvt Ltd

Implemented HR policies and procedures that complied with legal requirements while supporting organizational objectives.

HR & Communications Trainer - JeeTravels OY

  • Worked on training and communication for a startup tour operator specializing in luxury travel in Finland.
  • Conducted training to align operations functions and designed HR metrics, such as employee engagement and leave management.
  • Implemented agile practices for the communication team.

Social Media Assistant & Trainer - Govt of Karnataka Minority Development

Coordinated with government projects to assist Karnataka citizens through social media platforms, including Twitter and WhatsApp, based on policies and procedures

Business Development Executive - Brickwork India Pvt Ltd

  • Managed projects for US and UK clients, particularly in organizing high-profile business events globally
  • Utilized HubSpot to create events and maintain timely data tracking



Awards

Awards
  • Excellence in Customer Support, People-Centric Recognition
  • Employee of the Month
  • Outstanding Leadership Award

Additional Information

Additional Information

Trek Lead - Associated with Tripbae & Nature Bee’s trekking organization

  • Organized and led outdoor treks in southern India.

Volunteering CSR - Associated with Sumana Foundation & Plantation Drive

  • Revamped government school buildings by retouching colors and planting saplings.

Technology Events:

  • Actively connected with industry leads and participated in major tech events like CISCO Hackathons, NVIDIA Gamathons, and LinkedIn Recruitathon.

Software

Zoho People

GreyT HR

Azure 900

Hubspot

Timeline

Artificial Intelligence - NSDC

11-2024

Human Resource In Digital Age -NSDC

10-2024

Human Resources with Specialization in Talent Acquisition - NSDC

08-2024

Sage 50 Payroll - Alison

07-2024

POSH Train The Trainer - Skill Deck

04-2024

Scrum Master

03-2024

Train The Trainer - Bodhih Ptd Ltd

12-2023
Bangalore University
Master of Business Administration
01.2023 - Current

IHRA - Trivandrum University

06-2022
Customer Service Officer
Indigo Airlines
11.2019 - 2 2020
Dayanda Sagar College of Engineering
Bachelor of Aeronautical Engineering
01.2018 - 01.2021
Hindustan Electronics Academy
Diploma in Aeronautical Engineering
01.2015 - 01.2018
Sr. HRBP Operations & Admin
Spektra Systems
3 2021 - 6 2024

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G RAKSHITHAAssistant Manager HRBP