Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Languages
Timeline
Generic

G SATHISH

Bangalore

Summary

Seeking a challenging account management role where I can utilize my excellent communication skills, attention to detail, and analytical abilities to drive sales performance, deliver innovative solutions, and effectively manage stakeholders. With a strong background in data analysis and Microsoft office, particularly Excel, I am adept at conducting market research and analyzing campaign performance to make informed recommendations. I am also skilled at working cross-functionally and have experience in e-commerce. I am eager to leverage my skills and knowledge to drive success for the organization and enhance customer satisfaction.

Overview

6
6
years of professional experience

Work History

Inside Sales Analyst(Flipkart KAM Project)

Accenture Solutions PVT LTD
09.2024 - Current
  • Analyze sales performance metrics, trends, and customer behavior to provide actionable insights
  • Provide insights that inform pricing, promotions, and sales strategies to maximize revenue
  • Provide feedback on customer needs, product preferences, and competitor activities to inform business strategies
  • Coordinate with customer support and post-sales teams to ensure seamless customer experiences
  • Help manage existing customer accounts and foster long-term relationships by identifying upsell and cross-sell opportunities
  • Assist in managing the customer journey from inquiry to purchase to enhance customer satisfaction

Customer Support Associate

Myntra Fashion Designs Pvt ltd
07.2023 - 06.2024
  • Company Overview: Myntra is one of the largest fashion e-commerce stores in India that deals with a wide range of fashion and lifestyle products for men, women, and kids
  • Myntra aims at providing a hassle free and enjoyable shopping experience to shoppers across the country with the widest range of brands and products on its portal
  • Working on Client Onboarding and cataloging and Dry run process along with New WH addition
  • Helping to seller for entire process and resolving the sellers’ queries
  • Updating the process completion dates and ITR status and Delivery and Ekart and Logistics date in the google trackers
  • Verifying all the documents as compared in the government portal
  • Approve the Documents and send the Agreement to the sellers
  • Handling customer queries / feedback and solving them timely
  • Manage and maintain relationships with vendors and brands
  • Resolve Style visibility, Inventory sync, discount partner portal role related cases
  • Explain how to update inventory and complete the order process for new sellers
  • Checking order status, order details and pick up status in SQL
  • Approve the new Warehouse address for old sellers and mapping the configuration as per their OMS
  • Implement and analyze data to create daily, weekly, monthly, and quarterly reports
  • Myntra is one of the largest fashion e-commerce stores in India that deals with a wide range of fashion and lifestyle products for men, women, and kids
  • Myntra aims at providing a hassle free and enjoyable shopping experience to shoppers across the country with the widest range of brands and products on its portal

Sales Associate

Multiplier Brand Solution pvt ltd
Bangalore
03.2022 - 01.2023
  • Company Overview: (Amazon Global Selling Project)
  • Cold Calling – about 40 calls a day to fix appointments with Manufacturers, Wholesalers from the lead list given by the organization
  • Work strategically with the team to start, grow and support all aspects of the business sales cycle
  • I worked as single point of contact for all new merchants who want to sell on the global platform initiate the account, develop business plans / strategies for the sellers by working on the business areas like Selection, Inventory health, Smart On boarding promotions, Seller Performance and Help the sellers to achieve their Sales targets and Grow
  • Relationship management – Maintain good relations with the paid clients and upsell them for better business
  • (Amazon Global Selling Project)

Sales Associate

Innoviti Payment solutions
Bangalore
03.2019 - 03.2022
  • Visiting Merchants like Retail shops, furniture shops, Saloon Spa, and OYO properties, dental clinics etc
  • Providing Detailed Information to the sellers regarding EDC Swiping Machine like Monthly and annual rental charges, transaction charges based on the company policies
  • Based on the Client Requirement we will provide an EMI plan to purchase the POS Machine
  • Once customer agrees we will take sellers account details and Business Details, we will provide new EDC machines to them

Education

B.com - Computers

Dravidian University
AP

Skills

  • Strong communication and interpersonal skills
  • Problem-solving
  • Negotiation
  • Customer service
  • Relationship building
  • Business processes
  • Marketing
  • Sales process optimization
  • Solution implementation

Hobbies and Interests

  • Playing shuttle
  • Cricket
  • Listening to music

Languages

  • English
  • Telugu
  • Tamil
  • Kannada

Personal Information

Marital Status: single

Languages

Hindi
First Language

Timeline

Inside Sales Analyst(Flipkart KAM Project)

Accenture Solutions PVT LTD
09.2024 - Current

Customer Support Associate

Myntra Fashion Designs Pvt ltd
07.2023 - 06.2024

Sales Associate

Multiplier Brand Solution pvt ltd
03.2022 - 01.2023

Sales Associate

Innoviti Payment solutions
03.2019 - 03.2022

B.com - Computers

Dravidian University

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