Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Languages
Personal Information
Certification
Work Preference
Timeline
Open To Work
Hi, I’m

G Shalini

Coimbatore

Summary

Insightful professional specializing in enhancing customer satisfaction through data-driven analysis of customer experiences. Recommends improvements for digital payment solutions, driving organizational success. Expertise in communication, analytical thinking, and strategic problem-solving supports growth and innovation. Driven professional with a focus on data analysis and client relationship management. Proven ability to evaluate customer feedback and implement actionable improvements, enhancing overall satisfaction.

Overview

1
Certification

Work History

PROJECT CUSTOMER SATISFACTION GPAY AND PAYTM

Customer Satisfaction Manager

Customer Satisfaction Analysis Intern

Job overview

  • Applied strong analytical and problem-solving skills to evaluate customer feedback and recommend actionable improvements.
  • Conducted detailed study on customer experiences, identifying key improvement areas for enhancing digital payment solutions.
  • Researched industry trends to inform strategic recommendations.
  • Collaborated with team members on project planning and execution.
  • Assisted in daily administrative tasks to support team operations.

Education

Cmr University
Bengaluru

BBA from Business And Managerial Economics
03-2026

University Overview

cyber security

Pioneer Mills Higher Secondry School
Jothipuram

Some College (No Degree) from Secondary School Leaving Certificate (SSLC)

University Overview

GPA: 75%

  • Publications and Presentations:
  • Professional Development Courses: cyber security

Skills

  • Client relationship management
  • Conflict resolution and support
  • Team collaboration
  • Communication skills
  • Project management
  • Process improvement
  • Problem solving
  • Data analysis
  • Technical troubleshooting
  • Incident response
  • Microsoft Office proficiency
  • C programming knowledge

Extracurricular Activities

  • kho-kho runner up
  • 400mts rely
  • make up artist
  • volunteering , student council
  • advocacy groups instill empathy and civic responsibility

Languages

  • TAMIL,
  • ENGLISH,
  • KANADA,

Personal Information

Title: cyber security intern

Certification

cisco networking academy

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemote

Salary Range

₹24000/yr - ₹200000/yr

Timeline

Customer Satisfaction Manager

PROJECT CUSTOMER SATISFACTION GPAY AND PAYTM

Customer Satisfaction Analysis Intern

Cmr University

BBA from Business And Managerial Economics

Pioneer Mills Higher Secondry School

Some College (No Degree) from Secondary School Leaving Certificate (SSLC)

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  • PRIYADHARSHINI TALARIPRIYADHARSHINI TALARI

    <ul> <li>Managed credit analysis team to ensure compliance with credit policies and efficient operations.</li> <li>Monitored and analyzed credit risk, recommending policy adjustments to mitigate potential risks.</li> <li>Collaborated with customer service to address credit-related issues and enhance customer satisfaction.</li> </ul> at HDFC BANK<ul> <li>Managed credit analysis team to ensure compliance with credit policies and efficient operations.</li> <li>Monitored and analyzed credit risk, recommending policy adjustments to mitigate potential risks.</li> <li>Collaborated with customer service to address credit-related issues and enhance customer satisfaction.</li> </ul> at HDFC BANK

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G Shalini