G. VIJAY
Chennai
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Commercial Dept
Air India AIASL
06.2022 - Current
- Facilitated team briefings to improve operational efficiency and foster collaboration in ramp functions.
- Having Turn Around Co-ordination (TRC) experience with handling Boeing737,787, ATR, Airbus330,320,321 (Both pallet and bulk)
- Planning the cargo and baggage’s as per the LIR & Releasing Load sheet. Maintain On Time Performance (OTP)
- Led customer service team, conducting briefings to enhance service delivery and elevate team performance.
- Maintained one of the highest customer service satisfaction ratings in the company.
- Assisted customers with special needs and quickly addressed and resolved customer complaints.
- Completed Property Irregularities Reports (PIR) to document and address lost baggage issues.
- Ethiopian Airline / Qatar Airways/Air India Express
Cargo Dept
Indigo Airline
07.2018 - 06.2020
Cargo Dept
Jet Airways
02.2012 - 08.2017
- Coordinated inbound, outbound, and transshipment cargo operations to ensure timely and efficient service.
- Managed domestic and international cargo logistics.
- Planning the cargo for the flights accordingly by checking load.
- Cargo Booking & Generating Air waybill & Execute Manifest for Flights.
- Facilitated clearing of international shipments and transshipments with Customs and AAI, managing amendments and bond re-crediting processes.
- Executed transshipment processes for ITSA and ETSA, generating gate passes in collaboration with AAI and Customs authority.
Education
Bachelor of Commerce -
Apollo Arts & Science College
MadrasSkills
- Cargo coordination
- Load planning
- Cargo management
- Customs clearance
- Aircraft handling
- Revenue management
- Operational efficiency
- Customer relationship management
- Customer service
- Problem solving
- Team collaboration
- Leadership development
Languages
- Tamil
- English
Training
- Check-in training completed in AMADEUS ALTEA, SABER & GONOW.
- DG CAT-10,9&7 completed.
- MHB training completed in HAQIBA.
- Ramp Safety training completed.
Disclaimer
I hereby declare that all the details furnished are true up to the best of my knowledge.
Roles And Responsibilities
- Inbound Cargo, Outbound Cargo & Transshipment Cargo Customer Co – Ordination.
- Handling both domestic and International cargo.
- Planning the cargo for the flights accordingly by checking load.
- Cargo Booking & Generating Air waybill & Execute Manifest for Flights.
- Dealing with Customs & AAI in clearing the International shipments and transshipments, Amendments and Bond Re-crediting.
- Transshipment process both ITSA & ETSA generating Gate pass from AAI with Customs authority.
- Leading the team, conducting briefing.
- Having Turn Around Co-ordination (TRC) experience with handling Boeing737,787, ATR, Airbus330,320,321 (Both pallet and bulk).
- Planning the cargo and baggage’s as per the LIR & Releasing Load sheet.
- Maintain On Time Performance (OTP).
- Maintained one of the highest customer service satisfaction ratings in the company.
- Responsible for checking in passenger and creating boarding pass.
- Assisted customers with special needs and quickly addressed and resolved customer complaints.
- Taking Property Irregularities Report (PIR).
- Tracing baggage in World Tracer & HAQIBA.
- Perform boarding gate function with professionalism and care Announcements and guest assistance.
Personal Information
- Age: 34
- Passport Number: P7533405
- Father's Name: Gnanavadivel.J
- Date of Birth: 03/30/91
- Gender: Male
- Nationality: INDIAN
- Marital Status: Married
Languages
English
Upper Intermediate
B2
Timeline
Commercial Dept
Air India AIASL
06.2022 - Current
Cargo Dept
Indigo Airline
07.2018 - 06.2020
Cargo Dept
Jet Airways
02.2012 - 08.2017
Bachelor of Commerce -
Apollo Arts & Science College