Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gabriela Garcia

Crown Point

Summary

Bilingual individual with 14+ years of experience in Child Welfare/Child Protective Services and 1+ year experience working with children placed through Office of Refugee Resettlement. Strong writing skills. Several years of experience in supervising and managing a team.

Professional Clinician with thorough experience in delivering high-quality patient care and therapeutic services. Strong focus on team collaboration, adaptability to changing needs, and achieving impactful results. Skilled in patient assessment, treatment planning, and evidence-based interventions. Reliable and goal-oriented, with passion for supporting patients' mental health and well-being.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Clinical Assessor

Maximus
Lake County, IN
12.2025 - Current

Conduct comprehensive Child and Adolescent Needs and Strengths (CANS) assessments for our Indiana Child Mental Health Wraparound (CMHW) program. The successful candidate will ensure assessments, intake paperwork and program referrals are completed in accordance with state directives, MAXIMUS processes, and regulatory timeframes.

Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual’s needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.

PSA Compliance Manager

NYAP, La Jornada
Valparaiso, IN
12.2022 - 08.2025
  • Ensure that all processes and policies are adhered to ensure sexual abuse and sexual harassment concerns are addressed as per policy and contractual compliance obligations.
  • Oversee compliance with the Interim Final Rule (IFR) and related policies and procedures.
  • Provide training and consultation to staff and assist in the implementation and monitoring of quality assurance / quality improvement plans; utilization reviews; licensing standards; accreditation; certification requirements and contract compliance.
  • Provide feedback to managers and supervisors to address the quality and appropriateness of services and promotes opportunities to improve service delivery.
  • Identify gaps in service, deficiencies, barriers, and strengths in the design and implementation of services.
  • Collect and compile data for reports regarding agency's quality advancement & improvement activities and performance including analysis of data and trends reflected over time.
  • Continuous Quality Improvement initiatives including administrative and clinical review of medical records, utilization management, outcome measurement, and generating statistical and narrative reports as requested.
  • Assist staff with access and utilization of the agency’ electronic health record and other local/state data systems as needed.
  • Act as an agency liaison with external contractors, accreditation agencies, and certification/licensing bodies.
  • Work with the agency’s Director of Continuous Quality Improvement to implement and evaluate the agency’s quality assurance plan.
  • Maintain the agencies compliance with HIPAA responsibilities and records management.

Clinician

NYAP, La Jornada
Valparaiso, IN
08.2022 - 12.2022
  • The Clinician for NYAP’s La Jornada (The Journey) Program focusing on Long-Term Foster Care (LTFC) works to make a meaningful difference in the lives of the minors who have fled their country of origin and arrived in the U.S. without a parent or legal guardian.
  • The Clinician works closely with minors, foster families, sponsor families, and community partners, providing counseling or therapy, advocacy, and support toward the ultimate goal of living safely and successfully in the community.

Family Case Manager Supervisor

Indiana Department of Child Services
Gary, IN
05.2014 - 07.2022
  • The Family Case Manager Supervisor works in County Office of the Department of Child Services (DCS) and is responsible for the direction and supervision of a unit that provides protective services to children and families.
  • The unit provides social services to maintain children in their families in a safe and positive manner or remove children from their family to place them in protective environments working through the court system.
  • This role is expected to integrate and embed a learning environment inclusive of all staff, and a culture and climate of respect towards children, families, and staff alike.

Family Case Manager in Permanency

Indiana Department of Child Services
Gary, IN
07.2007 - 05.2014
  • The purpose of the Family Case Manager position is to protect children from abuse and neglect, maintain or reunify families whenever possible and locate a permanent home or independent living when needed for children unable to be reunited with their families.
  • Family Case Managers in Permanency direct casework specializing in child protection, family, and adolescent crisis response, delinquency and parent/child conflict, emancipation planning and facilitating adoptions.
  • The employees must have family engagement skills to work with families in mitigating risk and enhancing safety that will be used in both office, client homes, and in the community.
  • Extensive case documentation is required, which includes preparing court reports and social histories.
  • Also, coordinating with service providers, courts, the community, schools, and assessment centers.

Liaison Advocate in Children's Dept.

St. Jude House (Domestic Violence Shelter)
Crown Point, IN
03.2005 - 07.2007
  • The advocate must have a thorough understanding of the impact of domestic violence on individuals, children, and families.
  • The advocate is responsible for conducting crisis intervention and utilize de-escalation and conflict resolution techniques; possess a developed sense of empathy and ability to remain calm during challenging situations and be able to use trauma informed care approach.
  • Responsible for completing intake assessments and conduct safety planning with individuals and/or families in need of services, over the phone and in person.
  • Provide Domestic Violence education and supportive services to assist victims in their journey to a life free from abuse while maintaining appropriate professional boundaries and confidentiality at all times.

Education

Bachelor of Arts - Psychology

Purdue University Calumet
Hammond, IN
12-2006

Some College (No Degree) - Psychology

Purdue University
West Lafayette, IN
08-1999

High School Diploma - undefined

Merrillville High School
Merrillville, IN
06-1995

Skills

  • Fluent in speaking, reading, and writing of Spanish
  • 13 years of supervisor/manager experience
  • Experience in writing and reviewing reports to the court
  • Experience in court testimony
  • Court experience
  • CANS Assessments

Certification

  • CANS Certification: Child and Adolescent Needs and Strengths
  • CAMI Graduate: Coaching and Mentoring Indiana

Languages

Spanish

Timeline

Clinical Assessor

Maximus
12.2025 - Current

PSA Compliance Manager

NYAP, La Jornada
12.2022 - 08.2025

Clinician

NYAP, La Jornada
08.2022 - 12.2022

Family Case Manager Supervisor

Indiana Department of Child Services
05.2014 - 07.2022

Family Case Manager in Permanency

Indiana Department of Child Services
07.2007 - 05.2014

Liaison Advocate in Children's Dept.

St. Jude House (Domestic Violence Shelter)
03.2005 - 07.2007

Some College (No Degree) - Psychology

Purdue University

High School Diploma - undefined

Merrillville High School

Bachelor of Arts - Psychology

Purdue University Calumet
Gabriela Garcia