Summary
Overview
Work History
Education
Skills
Timeline
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Ray Garcia IV

Mishawaka

Summary

As an Account Manager in sales at LaVanture Products, I’ve built strong, lasting relationships with clients by prioritizing their needs and providing exceptional customer service. My proactive communication and dedication to relationship-building have helped ensure high client satisfaction and retention. I’m skilled in problem-solving and inventory management,Always anticipating client needs and going the extra mile to build long-term partnerships.

Overview

10
10
years of professional experience

Work History

Sales Account Manager

LaVanture Products
04.2020 - Current
  • Build and maintain strong, lasting relationships with our clients by addressing their needs and providing prompt solutions. I respond quickly to requests for new products and remain highly engaged with clients. Outside of work, I dedicate time to nurturing these relationships through activities such as organizing lunches, dinners, attending South Bend Cubs games, or even casually meeting for a drink. This personal investment ensures that when clients need new products, they know they can rely on me as a trusted point of contact.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.


Sales Assistant

American Bolt & Screw
03.2017 - 03.2020
  • Delivered urgent orders promptly, ensuring critical products reached plants quickly to maintain customer satisfaction.
  • Performed cycle counting for ABS across 40 plants, ensuring each location had adequate stock for the upcoming week or month, while maintaining accurate inventory records and successful product delivery.
  • Assisted customers in locating products at their plants and addressed any questions they had, while efficiently checking the system for availability at other locations to ensure their needs were met.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Assisted the sales teams by providing support and streamlining tasks, making their workflow more efficient and contributing to overall success.


Warehouse Picker

American Bolt & Screw
01.2015 - 03.2017
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.

Education

High School Diploma -

Riley High School
South Bend, IN
06-2013

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations

Timeline

Sales Account Manager

LaVanture Products
04.2020 - Current

Sales Assistant

American Bolt & Screw
03.2017 - 03.2020

Warehouse Picker

American Bolt & Screw
01.2015 - 03.2017

High School Diploma -

Riley High School

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Ray Garcia IV