Gabriella Ranalli
Lafayette,IN
Summary
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.
Overview
3
3
years of professional experience
Work History
Key Carrier
Marshalls
10.2021 - Current
- Increased customer satisfaction by addressing and resolving issues promptly, leading to better shopping experience.
- Boosted sales performance with consistent promotion of products and services to customers during transactions.
- Assisted in training new hires, fostering environment of continuous learning and professional growth among team members.
- Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
- Elevated overall store presentation through diligent merchandising efforts, creating visually appealing displays that enticed customers to make purchases.
- Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
- Demonstrated exceptional leadership qualities by motivating team members towards shared objectives while maintaining high morale levels among staff.
- Collaborated with management to implement new initiatives aimed at improving overall store performance.
- Maintained clean and organized store environment, contributing to positive atmosphere for both employees and customers.
- Streamlined opening and closing procedures as integral member of store staff.
Office Assistant
S&C Ignition Interlock
03.2023 - 12.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Contributed to positive work environment by fostering open communication among colleagues.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Achieved consistent customer satisfaction with professional demeanor while taking fingerprints for various purposes such as employment screening or licensing applications.
- Improved workflow efficiency with regular maintenance and calibration of fingerprint equipment.
Education
High School Diploma -
William Henry Harrison Highschool
5701 N 50 W 01.2023
Skills
- Store maintenance
- Employee Scheduling
- Delegation Abilities
- Store operations
- Customer Service
- Cash Handling
- Customer Service Management
- Training and mentoring
- Staff Training and Development
- Cash Handling Accuracy
- Safety enforcement
- Daily Reporting
Timeline
Office Assistant
S&C Ignition Interlock
03.2023 - 12.2023
Key Carrier
Marshalls
10.2021 - Current
High School Diploma -
William Henry Harrison Highschool
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