Gada Shiva
Medchal Malkajgiri
Summary
To obtain a challenging and responsible position in a professional managed organization to utilize and improve my personal skills as well as to achieve an excellent career growth where my knowledge and experience can be shared. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Operation & Transport Manager
Reliance ( Grab A Grub Services Limited)
Hyderabad
06.2022 - Current
- Managing and oversaw all aspects of First Mile, Middle Mile, and Last Mile operations, ensuring smooth and efficient delivery processes
- Successfully handling B2B and B2C operations, ensuring high customer satisfaction and timely deliveries
- Handling of the goods with quality, safety standards as per the customer requirement
- Providing the resources for smooth operation & Maintaining the Assets & Equipment in good condition
- Playing a key role in handling E-commerce and grocery operations, ensuring seamless order fulfillment and customer satisfaction
- Effectively managing vendors and riders, ensuring their performance and adherence to company standards
- Monitoring (includes Staff and Labors) effectively managing and motivating them to achieve operational goals
- Presenting a true & fair view of the financial position of the company by timely preparation of monthly reports and analysing the expenditure daily to control expenses
- Leading accounting functions involving determining cost control, designing & implementing systems and framing policies & procedures to facilitate process control
- Attending & conducting audits, evaluating internal control systems with a view to highlight shortcomings and implementing recommendations provided by auditors as per rules & regulations
- Developed and maintained a comprehensive database of all vehicles and drivers in the transport fleet.
- Managed inventory control processes including stock levels, order placement, shipment scheduling.
- Coordinated with vehicle maintenance personnel to ensure proper upkeep of vehicles in the fleet.
- Spearheaded development and implementation of efficient transportation strategies, reducing operational costs by significant percentage.
- Negotiated contracts with suppliers for the provision of transport services according to operational needs.
- Facilitated cross-departmental collaboration to streamline logistics processes and improve supply chain efficiency.
Central Lead Fleet Operations
Flipkart
Hyderabad
08.2015 - 06.2022
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Sorting shipment as per defined routes
- Create the Run sheet /Pickup sheet and assign daily work
- Prepare Reports; Check and revert on mails
- Collection of cash, accounting and reconciliation with ERP
- Participate in delivering the shipment/pickup as per operational requirement to the customer when required
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Conducted regular safety audits and risk assessments, implementing corrective actions to mitigate hazards.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Negotiated contracts with carriers for cost-effective shipping solutions.
- Provided guidance on optimal routing strategies for shipments based on cost, time sensitivity, and other criteria.
- Managed comprehensive fleet maintenance programs, ensuring high levels of operational readiness and reliability.
Retail Assistant Manager
And & Global Desi Pvt Ltd
Hyderabad
09.2013 - 09.2015
- Produced thorough, accurate and timely reports of project activities.
- Communicated with patrons to offer friendly service and determine needs.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Delegated work to staff, setting priorities and goals.
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
- Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
- Implemented quality control measures to uphold company standards.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Implemented loss prevention measures to protect against shoplifting or theft incidents.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Senior Consultant
Levi Strauss & Co
Hyderabad
08.2013 - 09.2015
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Organized new stock for floor placement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented campaigns and promotions to help with developing goods and services.
- Increased store sales by cross-selling complementary items.
Education
SSC -
Board of Secondary Education
HyderabadSome College (No Degree) -
Telangana Open Intermediate
HyderabadB.com - Computer Science
Gitam University
HyderabadSkills
- Leadership experience
- Communication skills
- Effective interpersonal skills
- Negotiation skills
- Cost control
- Continuous improvement
- Operations skills
- Problem-solving abilities
- Customer experience
- Warehouse management
Certification
- POSH AND WCS
- Power BI
- Advance EXCEL
Timeline
Operation & Transport Manager
Reliance ( Grab A Grub Services Limited)
06.2022 - Current
Central Lead Fleet Operations
Flipkart
08.2015 - 06.2022
Retail Assistant Manager
And & Global Desi Pvt Ltd
09.2013 - 09.2015
Senior Consultant
Levi Strauss & Co
08.2013 - 09.2015
- POSH AND WCS
- Power BI
- Advance EXCEL
SSC -
Board of Secondary Education
Some College (No Degree) -
Telangana Open Intermediate
B.com - Computer Science
Gitam University
Hobbies and Interests
- Volunteering and community involvement
- Writing and Reading
- Cooking and Traveling
- Learning New adventure works
Disclaimer
I hereby declare that the details mentioned above are true to the best of my knowledge.
Personal Information
- Date of Birth: 23/08/1989
- Nationality: Indian
Activities
- ALL ROUNDER PERFORMANCE FOR BBD-2018 (FLIPKART)
- INSTANT KARMA AWARD FOR BBD-2019,2020 & 2021 (Flipkart)
- BEST RAISING STAR-2013 (And & Global Desi Pvt Ltd)
Languages
- English
- Hindi
- Telugu
Hobbies and Interests
- Volunteering and community involvement
- Writing and Reading
- Cooking and Traveling
- Learning New adventure works
Disclaimer
I hereby declare that the details mentioned above are true to the best of my knowledge.
Personal Information
- Date of Birth: 23/08/1989
- Nationality: Indian
Activities
- ALL ROUNDER PERFORMANCE FOR BBD-2018 (FLIPKART)
- INSTANT KARMA AWARD FOR BBD-2019,2020 & 2021 (Flipkart)
- BEST RAISING STAR-2013 (And & Global Desi Pvt Ltd)
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