Music
GADHAVI PRIYANKA
COLLECTION AND TRANING MANAGER
Ahmedabad,GJ
Summary
Dynamic team leader skilled in optimizing workflows, enhancing team performance, and driving continuous improvement. Proven ability to implement effective training programs, monitor performance metrics, and facilitate professional development.
Overview
3
3
Languages
1
1
Certification
9
9
years of professional experience
Work History
Team Leader Manager
SHRESTA ENTERPRISE
06.2025 - 01.2026
- Led a team in optimizing operational workflows, enhancing efficiency and team performance.
- Implemented training programs to improve staff competencies, fostering a culture of continuous improvement.
- Monitored team performance metrics, identifying areas for improvement and implementing corrective actions.
Team Leader & OJT Trainer
Paymaster
12.2022 - 12.2024
- Led a team of trainers to enhance employee onboarding processes, improving training efficiency.
- Developed and implemented training modules that increased staff knowledge and operational compliance.
- Mentored new trainers and personnel, fostering professional development and knowledge sharing.
- Evaluated training effectiveness through feedback mechanisms, ensuring continuous improvement in programs.
Sales Tele-caller
TATA MOTORS
01.2022 - 10.2022
- Drove lead generation by managing outbound calls, resulting in increased customer engagement.
- Executed targeted marketing campaigns through phone outreach, enhancing brand awareness and interest.
- Implemented effective communication strategies, leading to improved response rates from potential clients.
Finance Calling & Receptionist
RIYA HUNDAY
01.2021 - 12.2021
- Managed incoming calls and inquiries, ensuring prompt and accurate responses to clients.
- Maintained detailed financial records, enhancing accuracy in reporting and compliance.
- Coordinated appointment scheduling, improving workflow efficiency for the finance department.
Tc & Back Office
P.R CHAUDHARY
01.2017 - 12.2020
- Executed daily reconciliation of financial statements, ensuring compliance with auditing standards.
- Streamlined data entry processes, reducing errors and improving accuracy in transaction records.
- Maintained comprehensive documentation of transactions, facilitating easier audits and compliance checks.
- Collaborated with cross-functional teams to enhance reporting procedures, resulting in faster decision-making.
Education
Master of Arts -
H.N.G.U
Mahesana, India 04.2001 -
Skills
Team leadership
Training program implementation
Training program development
Performance monitoring
Operational workflows
Operational workflow optimization
Team performance enhancement
Conflict resolution
Additional Information
I have passed DRA EXAM A data recovery agent (DRA) is a Microsoft Windows user account with the ability to decrypt data that was encrypted by other users.
Certification
DRA
Interests
Travel
Reading book
Timeline
Team Leader Manager
SHRESTA ENTERPRISE
06.2025 - 01.2026
Team Leader & OJT Trainer
Paymaster
12.2022 - 12.2024
Sales Tele-caller
TATA MOTORS
01.2022 - 10.2022
DRA
01-2021
Finance Calling & Receptionist
RIYA HUNDAY
01.2021 - 12.2021
Tc & Back Office
P.R CHAUDHARY
01.2017 - 12.2020
Master of Arts -
H.N.G.U
04.2001 -