GAGAN DILLIWAR
SAP Project Manager
Bangalore
Summary
Dedicated SAP Project Manager with over 10 + years of experience in successfully planning, executing, and delivering SAP projects. Proven track record of leading cross-functional teams, managing budgets, and ensuring project objectives are met on time and within scope. Experience on Agile & waterfall methodology. Seeking an opportunity to leverage the expertise and leadership skills to drive successful SAP implementations and optimizations for a forward-thinking organization.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
SAP Project Manager
Siemens Healthineers Pvt Ltd
01.2021 - Current
- Led and managing end-to-end SAP EWM projects, ensuring it were delivered on time and within budget.
- Collaborated with stakeholders, including executives, business users, and IT teams, to define project scope, objectives, and requirements.
- Maintaining budget record and providing analysis of Actual, estimated and planned budget to supplier and all relevant stakeholders.
- Developed detailed project plans, timelines, and budgets, and continuously monitored and reported on project progress to stakeholders.
- Developed Quality documents of projects which involve RTM, Test Plan etc.
- Managed cross-functional project teams, assigning responsibilities, providing guidance, and fostering collaborative and productive work environment.
- Conducted risk assessments using probability & impact matrix and implemented mitigation strategies to address potential project roadblocks.
- Successfully delivered SAP projects in compliance with industry best practices, ensuring data security and regulatory requirements were met.
- Obtain responsibility of Test Manager and was responsible for planning, and defining test case with technical team, managing execution, environment preparation, status reporting, and defect resolution associated with testing IT-System. Testing Education/training, Defect management and test progress.
- Negotiated and managed project budgets to meet goals.
- Responsible for maintaining project documentation.
- Experience on SAP Project management tools such as SAP ChARM, Azure DevOps for Project management.
Delivery Manager
Infosys Ltd
06.2017 - 01.2021
- Assumed leadership of an offshore team of SAP consultants to improve delivery of services for multinational global company.
- Proposed changes in coordination with management to project team and worked closely with onsite team members and customer.
- Result: SLA performance has improved, defect item count went down and ticket resolution time was faster.
- Few activities to mention are SAP System Refresh, System Migration/Consolidation/Decommission, SAP Component Upgrades, Add-On Updates, HANA Updates, SAP Hardening, EHP Upgrade, Kernel upgrade.
- Performed ECC administration- Daily system checks, DB and application tuning, monitoring logs and maintenance by updating kernels, support packages & SAP Notes.
- Led a successful team of consultants to deliver complex program and project tasks.
- Ability to work with different organizations and levels, from executives, business users, functional and development teams to IT Experience with project scoping, planning, estimation, execution and implementation methodology.
- Facilitated all project communication using Brainstorming, status meeting, status report, stand-up meetings & team meetings.
- Explicitly working with technical team to audit Incident/Change/Tasks to ensure SLA's , KPI's and quality is well maintained.
Basis Consultant
SAP, HPE, DXC Technologies
09.2013 - 06.2017
- Worked SAP BASIS ADMINSTRATOR for SAP BASIS/HANA and ORACLE.
- Proactively resolved incidents/problems occurred for SAP BASIS systems.
- Troubleshooting in SAP BASIS/HANA.
- Sap system health monitoring and daily basis check.
- Experience in Monitoring overall HANA system/services status.
- Maintain and administer all SAP systems and related DB environments including Oracle, HANA and all included configurations.
Education
Bachelor of Engineering - Information Technology
Chhattisgarh Swami Vivekananda Technical Universit
Bhilai, Bengaluru, Chhattisgarh 05.2008 - 05.2012
Skills
Project Management Professional (PMP)
Certification
PMP Certified(2020-2026)
Accomplishments
- Process Improvement and Process Creation - Collaborated with different teams to ensure smooth workflow and efficient organization operations.
- Applied Scrum Kanban methodology and stand up meetings to the team successfully.
Timeline
Prince2 Foundation
09-2023
PeopleCert Scrum Master
03-2023
SAP Project Manager
Siemens Healthineers Pvt Ltd
01.2021 - Current
PMP Certified(2020-2026)
02-2020
Delivery Manager
Infosys Ltd
06.2017 - 01.2021
Basis Consultant
SAP, HPE, DXC Technologies
09.2013 - 06.2017
Bachelor of Engineering - Information Technology
Chhattisgarh Swami Vivekananda Technical Universit
05.2008 - 05.2012
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