Gagan Kumar Behera
Senior Software Enginer
Bengaluru
Summary
With over 8 years in the IT industry, I am a dedicated Worksoft Certify test automation specialist, boasting 7+ years of hands-on automation testing experience. My expertise spans Worksoft Certify automation for Workday and web applications, Microservices, ADP, UKG, SAP CRM, SAP ECC, and IFS ERP. I have a strong background in Core HCM, Recruitment, Payroll, Time & Absence, and EIB. Have successfully created complex cross-platform processes (SAP, HTML, Silverlight). Proficient in using Worksoft Process Capture, BPP, HP-ALM/Jira, and skilled in regression testing, batch execution, and troubleshooting Certify-related issues. I am also experienced in test case development, test data management, and comprehensive reporting, and am eager to learn new technologies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Quality Analyst
IFS
Bangalore
10.2024 - Current
- Led QA efforts for IFS ERP solution, including daily stand-up calls, DSR reporting, and defect triage.
- Defined and implemented the QA process for the business solution, identifying key automation opportunities.
- Conducted successful Proof-of-Concepts (POCs) for business solutions using the ClickLearn Tool. Managed the end-to-end testing lifecycle, from gathering requirements and developing test plans to tracking defects in Jira.
- Demonstrated strong hands-on expertise in IFS ERP processes.
Senior Test Engineer
Telstra
Bangalore
05.2023 - 10.2024
- Led offshore testing efforts, conducting daily stand-up calls and distributing Daily Status Reports (DSRs).
- Developed approximately 300 automation scripts for Workday web applications, UKG, Microservices, and ADP based on customer requirements, providing comprehensive walkthroughs to Product Owners.
- Managed automation script updates and tracking in Jira.
- Authored Test Approach for PCT testing and Testing Strategy Documents.
Collaborated with Business Analysts to gather requirements for testing user stories. - Served as Defect Manager during the Hypercare Cycle, actively participating in War Room and Heatmap testing during PCT.
Contributed significantly to the success of multiple SIT, UAT, and Hypercare phases. - Possess strong hands-on experience in SAP and Workday Payrolls, including Workday business processes with integrations.
Expertise in Recruitment and Core HR flows. - Managed defect tracking in Jira and led daily defect triage calls.
Test Engineer
Shell India Markets Private Limited
Bangalore
12.2020 - 04.2023
- Developed approximately 800 automated scripts for critical SAP and Workday web applications, aligning with customer requirements.
- Identified and automated key business process flows within Shell (Core HR and Recruitment), including pre-requisites like pay period management, position creation, and test payroll runs for both Workday and SAP.
- Actively participated in War Room and Heatmap testing during Cycles 1 and 2, contributing significantly to the success of multiple SIT, UAT, and BAU testing cycles.
- Collaborated with the SPRD team for data and validation checks, specifically for Shell People (SAP) process automation, and engaged in time reversal testing across different SAP systems.
- Possess strong hands-on experience in Workday business processes, Recruitment, Core HR flows, and SAP/Workday Payrolls.
- Managed defect logging in ALM, analyzed script failures (functional vs. configuration issues), and provided support to the functional team for tasks like position creation.
- Maintained detailed Heatmaps for executed scenarios at InfoType levels and updated SharePoint documentation.
Test Engineer
Applied Materials
Bangalore
04.2019 - 12.2020
- Managed the end-to-end testing lifecycle for Workday projects independently, ensuring automated processes met or exceeded quality standards with zero defects.
- Developed and executed automation test scripts using Worksoft Certify for SAP and Workday applications, coordinating closely with the development team for data setup.
- Played a vital role in bridging communication gaps, effectively addressing requirement discrepancies and functional issues with functional owners and the development team.
- Designed and reviewed comprehensive functional and regression test scenarios and test cases, contributing to robust testing.
- Spearheaded defect management using HP ALM, including bug tracking, reporting, verification of fixes, and status updates, while also assisting the team in resolving SAP data and functional issues.
- Actively participated in requirement gathering and project status meetings with customers, maintaining clear communication channels.
- Expertly performed regression testing with Worksoft Certify, assessing risks and ensuring the stability of new functionalities.
- Possess hands-on experience across Procure-to-Pay (P2P) and Order-to-Cash (O2C) cycles, along with Adhoc and Disaster Recovery testing.
- Prepared and shared daily execution status reports with management and team members.
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
Test Engineer
Applied Materials
Bangalore
09.2017 - 01.2019
- Developed and executed automation test scripts using Worksoft Certify for various web applications.
- Coordinated closely with development teams for data setup, staging 1000+ sets of data for different materials to support testing efforts.
- Provided ongoing script maintenance and troubleshooting for automation failures.
- Regularly conducted Certify Performance Testing and SiGFP Regression Testing.
- Collaborated directly with business users to gather and understand their requirements.
Test Engineer
Applied Materials
Bangalore
07.2017 - 09.2017
- Created and executed automated end-to-end test scripts for multiple iterations across cross-platforms (Internet Explorer and Chrome).
- Developed over 20 automated scripts for applications including Gmail, Office 365, and Hotmail.
- Documented comprehensive test cases.
- Collaborated directly with business users to gather and understand their requirements.
- Participated in daily status calls covering development and maintenance activities.
Test Engineer
Whirlpool
Bangalore
03.2017 - 06.2017
- Developed over 20 automation scripts for SAP, HTML, and other applications, directly aligning with customer requirements.
- Actively engaged with functional consultants and clients to conduct comprehensive requirements gathering and ensure a clear understanding of needs.
- Maintained and enhanced existing automation scripts, troubleshooting and fixing issues to ensure continuous functionality.
- Managed and reported daily activity status to onshore/offshore leads, ensuring transparency and project alignment.
Test Engineer
CHEP
Bangalore
01.2017 - 03.2017
- Successfully developed 20+ automation scripts for SAP applications based on detailed customer requirements.
- Conducted thorough requirements gathering in coordination with functional consultants and clients.
- Proactively maintained and enhanced existing automation scripts, resolving issues to ensure optimal performance.
- Prepared and delivered daily activity reports to onshore/offshore leads.
Test Engineer
CHEP
Bangalore
12.2016 - 01.2017
- Developed over 100 automation scripts for diverse applications, including SAP, web (IE & Chrome), Mainframe, and Java, all aligned with customer requirements.
- Led comprehensive requirements gathering by effectively coordinating with functional consultants, clients, and business users.
- Provided continuous maintenance and issue resolution for existing automation scripts, ensuring their reliability and optimal performance.
- Managed and delivered daily activity reports to onshore/offshore leads, maintaining transparency and project alignment.
Education
Bachelor of Science - Computer Science And Enginerring
Biju Patnaik University of Technology
Rourkela, Odisha 04.2001 -
Skills
Worksoft Certify
Certify BPP
SAP ECC
SAP EWM
SAP Sales
SAP CRM
ADP
undefinedWebsites
Certification
Worksoft Automation Certified SAP
Timeline
Senior Quality Analyst
IFS
10.2024 - Current
Senior Test Engineer
Telstra
05.2023 - 10.2024
Test Engineer
Shell India Markets Private Limited
12.2020 - 04.2023
Test Engineer
Applied Materials
04.2019 - 12.2020
Test Engineer
Applied Materials
09.2017 - 01.2019
Test Engineer
Applied Materials
07.2017 - 09.2017
Test Engineer
Whirlpool
03.2017 - 06.2017
Test Engineer
CHEP
01.2017 - 03.2017
Test Engineer
CHEP
12.2016 - 01.2017
Bachelor of Science - Computer Science And Enginerring
Biju Patnaik University of Technology
04.2001 -
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