GAGANA GV
Business Operations New Associate
Bengaluru
Summary
Dynamic professional with a proven track record in business operations and development, honed at Accenture Solutions Private and Verzeo Edutech. Excelled in enhancing client relationships and streamlining payment processes, showcasing exceptional problem-solving and effective communication skills. Achieved significant improvements in operational efficiency and customer service excellence. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
3
3
years of professional experience
Work History
Business Operations New Associate
Accenture Solutions Private
03.2024 - Current
- Evaluate payment deadlines and review authorization status for invoices to ensure timely and accurate processing.
- Address supplier inquiries efficiently through email and chat, providing exceptional customer service.
- Utilized SAP S/4HANA to support business operations, streamline processes, and ensure data accuracy.
- Stakeholder management skills.
- Provide necessary documentation and information to support query resolution.
- Good and strong brace on Microsoft tools (Excel, Word, Teams, etc).
- Basic understanding of manufacturing processes and equipment.
- Support Team Members in New transitional tasks and responsibilities.
Business Development Executive
Verzeo Edutech
11.2022 - 12.2023
- Lead generation.
- Client Relationship Management.
- Sales strategy.
- Product and service knowledge.
- Strategic thinking
Business Development Trainee (Intern)
Verzeo Edutech
07.2022 - 10.2022
Education
Bachelor of Engineering - Civil Engineering
Visvesvaraya Technological University
Ranibennur, India 04.2001 -
Course - Full Stack Java Development
Pentagon Space
Bengaluru, India 04.2001 -
Skills
- Problem-Solving
- Team Collaboration
- Effective Communication
- Time Management
- Adaptability
- SAP Modules Knowledge
- Communication (Verbal and Written)
- Attention to Detail
Accomplishments
- Completed Internship at Horizon Constructions.
- Participated in 100 points program [Importance of education and glimpse on exam preparation for High school students] at Shree Basaveshwara High school.
- Elected as Social Service Minister at school managing the medical department.
- Awarded as 'Best Dancer of the Year' at school.
Timeline
Business Operations New Associate
Accenture Solutions Private
03.2024 - Current
Business Development Executive
Verzeo Edutech
11.2022 - 12.2023
Business Development Trainee (Intern)
Verzeo Edutech
07.2022 - 10.2022
Bachelor of Engineering - Civil Engineering
Visvesvaraya Technological University
04.2001 -
Course - Full Stack Java Development
Pentagon Space
04.2001 -
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