Summary
Overview
Work History
Education
Skills
Certification
Additional Activities
Timeline
Generic
Gagandeep Chawla

Gagandeep Chawla

Delhi

Summary

Results-driven professional with 12+ years of experience in product management, growth strategy, and sales. Proven track record in health tech, insurance, retail, e-commerce, and financial services. Expertise in strategic thinking and execution excellence, leading to successful resolution of complex business challenges.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Vice President & Head - Health Ecosystem

Niva Bupa Health Insurance
05.2023 - Current
  • Directed end-to-end product development for integrated health ecosystem, delivering services like diagnostics, telemedicine, pharmacy delivery, ambulance services, and post-surgical care via mobile app.
  • Created comprehensive chronic condition management programs for diabetes, obesity, cholesterol, PCOS, and asthma, establishing personalized care pathways and digital business enablers.
  • Drove product strategy, UI/UX design, and partner integrations with pricing and service alignment, enhancing renewal persistence and lowering claim costs.
  • Developed longitudinal health record system and health intelligence frameworks using clinical rules and AI/ML to improve claim prediction, optimize underwriting, and detect fraud.
  • Led cross-functional product management encompassing UX design, partner alignment, and marketing strategies to enhance service uptake and user experience.
  • Achieved measurable impact through improved renewal persistence (+X%), reduced claim costs (-Y%), and increased cross-sell/up-sell (₹XY Cr).

Lead - Monetization & Growth Partnerships

Cult.fit (formerly Cure.fit)
10.2021 - 05.2023
  • Scaled ad revenue product from zero to ₹XY Cr ARR in 12 months through innovative ad-sales strategies in fitness ecosystem.
  • Managed substantial performance marketing budget for fitness subscriptions and D2C products, achieving exceptional ROI via data-driven optimization.
  • Established partnerships with premium marketplaces such as Cred, Ajio Luxury, Tata Neu, and Bajaj for product distribution and impactful campaigns.
  • Led cost optimization initiatives including API-linked voucher procurement and strategic sponsorship deals, enhancing unit economics significantly.
  • Drove improvements in checkout and payment experience while launching unified gift voucher solution to elevate customer satisfaction.
  • Contributed to corporate development by supporting startup acquisitions and strategic investments.

Senior Manager: Growth Marketing & Digital Initiatives

PUMA Sports India
10.2017 - 10.2021
  • Pioneered strategic alliance program with digital platforms and banks, driving significant monthly revenue growth within two years.
  • Launched omni-channel sales solution that transformed customer shopping experience and enhanced retail contributions by early 2020.
  • Spearheaded innovative digital payment solutions, including UPI and no-cost EMI, establishing competitive market differentiation.
  • Executed industry-first return policy, enhancing customer satisfaction and strengthening brand loyalty.
  • Led digital transformation of store operations through cloud-based solutions, boosting operational efficiency and training outcomes.
  • Forged new commerce channels such as WhatsApp commerce and subscription products to capture emerging market opportunities.

Management Associate

Citibank
05.2016 - 10.2017
  • Led Citibank mobile app launch and digital migration strategy, improving customer engagement and operational efficiency
  • Conducted competitive analysis and product benchmarking for credit card portfolio, providing strategic recommendations to strengthen market position
  • Developed data-driven upselling and cross-selling strategies for relationship managers, optimizing revenue per customer
  • Managed HNI and SME relationships across Delhi NCR, consistently meeting monthly revenue targets

Executive Engineer

Siemens
06.2011 - 05.2014
  • Led technical design and construction projects for low-pressure steam turbines, managing cross-functional and international teams
  • Contributed to technical upgradation initiatives and best design practices, improving product quality and efficiency

Education

MBA - Marketing

NMIMS School of Business Management
Mumbai
01-2016

Bachelor of Engineering (B.E.) - Mechanical

Delhi Technological University
Delhi
01-2011

Skills

  • Product development
  • Digital transformation
  • Data analysis
  • AI/ML implementation
  • Strategic thinking
  • Team leadership
  • Partnership management
  • Sales and marketing leadership

Certification

  • AI/ML for Product Managers
  • Data Analytics
  • Gen AI Tools
  • Vibe Coding
  • Digital Marketing

Additional Activities

  • GrowthSchool Mentor - Created course on 'Growth strategies & hacks' for GrowthSchool Ed-tech platform
  • Toastmasters Member - Completed pathways on public speaking and leadership development
  • Social Impact - Participated in CSR initiatives, focusing on community development and education

Timeline

Vice President & Head - Health Ecosystem

Niva Bupa Health Insurance
05.2023 - Current

Lead - Monetization & Growth Partnerships

Cult.fit (formerly Cure.fit)
10.2021 - 05.2023

Senior Manager: Growth Marketing & Digital Initiatives

PUMA Sports India
10.2017 - 10.2021

Management Associate

Citibank
05.2016 - 10.2017

Executive Engineer

Siemens
06.2011 - 05.2014

MBA - Marketing

NMIMS School of Business Management

Bachelor of Engineering (B.E.) - Mechanical

Delhi Technological University

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Gagandeep Chawla