Gagandeep Kaur
Summary
To secure a suitable opportunity within a progressive organization where my education, experience and skills are aligned. Motivated Team Crew Associate adept at preparing food according to safe handling requirements and company standards. Physically fit and active with a flexible schedule and high energy. Willing to take on any task in support of restaurant and customer needs.
Overview
2
2
years of professional experience
Work History
Team Crew Member
Wings Up
10.2023 - Current
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction whenever possible.
- Boosted customer satisfaction by consistently providing friendly, efficient service during peak hours.
- Managed cash registers accurately and efficiently, minimizing discrepancies in daily financial reports.
- Promoted teamwork through active listening and open communication, fostering a positive work culture among crew members.
- Increased repeat business through exceptional customer service interactions that built strong patron relationships.
- Managed inventory of parts and components.
Housekeeping Associate
Regenta Inn Amritsar
06.2022 - 07.2023
- Engaged with customers to better understand needs and deliver excellent service.
- Achieved service time and quality targets.
- Customized customer experiences to build brand loyalty.
Education
Post Graduation - Global Business Management
Loyalist College
Belleville04.2025
Master of Commerce - Accounting
Indira Gandhi National Open University
New Delhi, DL2019
Bachelor of Commerce - Accounting
Guru Nanak Dev University
Amritsar, PB2016
Skills
- Good communication skills - friendly, approachable and able to effectively communicate with clients and staff
- Passionate about resolving customer queries and building strong customer friendships, driving brand loyalty, and increasing customer engagement
- Ability to work under pressure
- Team Leadership and Coordination
- Cash Handling
- Opening and closing procedures
- Decision-making capabilities
- Customer service expertise
- Ability to work under pressure
Timeline
Team Crew Member
Wings Up
10.2023 - Current
Housekeeping Associate
Regenta Inn Amritsar
06.2022 - 07.2023
Post Graduation - Global Business Management
Loyalist College
Master of Commerce - Accounting
Indira Gandhi National Open University
Bachelor of Commerce - Accounting
Guru Nanak Dev University
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