Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

GAGANDEEP KAUR

Summary

Proven track record in enhancing workplace efficiency and security, notably at JB Hi-Fi, through expert CCTV monitoring and fostering strong team collaboration. Excelled in roles requiring meticulous attention to detail and robust communication abilities, achieving significant improvements in incident response times and customer service standards.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Console Operator

7-11 Convenience Store
11.2021 - Current
  • Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
  • Maintained a safe working environment by adhering to established health and safety protocols during console operations.
  • Observed and reported suspicious activities and persons.
  • Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Loss Prevention Security Officer

JB Hi-Fi
07.2023 - 01.2024
  • Constantly updated knowledge on retail industry trends, ensuring current understanding regarding emerging theft methods and techniques.
  • Increased overall security awareness through regular training sessions for staff members.
  • Streamlined incident reporting process, resulting in faster response times from management and law enforcement agencies.
  • Developed strong relationships with staff members, fostering a culture of trust and accountability within the workplace.
  • Provided exceptional customer service while maintaining vigilance for potential security threats.
  • Prevented shoplifting incidents through proactive engagement with customers and consistent visual presence on the sales floor.

Commercial Cleaner

MYER Indooroopilly
03.2018 - 10.2021
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.

Kitchen Hand

Delight Of Paradise
06.2018 - 10.2018
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.

Education

Diploma of Hospitality Management - Hospitality Administration And Management

Gamma College
Brisbane
08.2024

Certification 4 in Kitchen Management - Hospitality Administration And Management

Gamma College
Brisbane
01.2024

Bachelor of Professional Accounting - Accounting And Business Management

Central Queensland University
Brisbane
03.2021

Skills

  • Communication abilities
  • CCTV camera monitoring
  • Performance Optimization
  • Crime prevention training
  • Customer Service
  • Decision-Making
  • Multitasking and Organization
  • Time Management

Certification

  • Short course in First Aid - Central Queensland University

Timeline

Loss Prevention Security Officer

JB Hi-Fi
07.2023 - 01.2024

Console Operator

7-11 Convenience Store
11.2021 - Current

Kitchen Hand

Delight Of Paradise
06.2018 - 10.2018

Commercial Cleaner

MYER Indooroopilly
03.2018 - 10.2021

Diploma of Hospitality Management - Hospitality Administration And Management

Gamma College

Certification 4 in Kitchen Management - Hospitality Administration And Management

Gamma College

Bachelor of Professional Accounting - Accounting And Business Management

Central Queensland University

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GAGANDEEP KAUR