Summary
Overview
Work History
Education
Certification
Timeline
Generic

Gagandeep Kaur

Bengaluru, India (Open to relocate to Dubai)

Summary

Highly driven and results-oriented Software Test Engineer with over 5.5 years of experience in manual and automation testing across UI, API, and mobile platforms, currently working at Amazon on a high-impact product used in real-world customer environments. Proven expertise in test strategy, planning, execution, and owning end-to-end quality for complex, cross-functional feature sets. Skilled in tools like Selenium, TestNG, Rest Assured, and JIRA, with hands-on involvement in CI/CD pipelines, on-call production support, and cross-time-zone collaboration with global teams..

Overview

5
5
years of professional experience
1
1
Certification

Work History

Software Test Engineer 2

Amazon
01.2025 - Current

Team: Grocery ECO Dash Cart

Dash Cart is an automated smart shopping cart used in Amazon Fresh stores in USA, equipped with sensors and vision systems to enable seamless in-cart billing, eliminating the need for traditional checkout

  • Own end-to-end quality for team SWIFT, responsible for login/logout, customer onboarding, and feature flows on Dash Cart software.
  • Design detailed test plans, authored test cases and built comprehensive test suites for feature readiness from modpack → beta → pre-prod environments.
  • Lead UI automation ownership using Selenium and TestNG, achieving early defect detection and improved release readiness.
  • Conducted hands-on manual testing on smart carts to validate functional, UX, and fail-safe scenarios in simulated store environments
  • Serve as on-call QA, triaging production issues, driving RCA, and ensuring seamless customer experience
  • Work closely with U.S. teams across time zones, aligning with product and dev teams for seamless delivery.

Software Engineer in Test

Nexthink
09.2022 - 01.2025

Team: Collaboration Experience

The team delivers insights on the performance and usage of tools like Zoom and Microsoft Teams to enhance employee collaboration experience.


  • Built and maintained scalable API automation suites using Rest Assured, integrated within CI/CD pipelines for product-wide regression.
  • Contributed to mobile app testing for Zoom/Teams session insights and digital experience dashboards.
  • Created a Java-based data injection tool to simulate real-world usage scenarios, improving defect detection by 40%.
  • Performed manual testing of collaboration features, validating UI, data accuracy, and remote session analytics.
  • Ability to work in a fast-paced Agile development environment with a focus on delivering high-quality software.


Software Quality Assurance Engineer

FICO
01.2020 - 09.2022

Team: Strategy Director Tools

The team builds decision support tools that enable data-driven business strategies for global financial clients.


  • Collaborated with Business Analyst and Dev teams to refine acceptance criteria and write robust test cases.
  • Actively participated in manual functional testing, release readiness reviews, and RCA for production issues.
  • Utilized Agile methodologies to interact with development teams for bug tracking, reporting, and enhancements.
  • Integrated CI/CD tools like Jenkins to automate testing processes.

Education

Master of Computer Applications - Computer Science

National Institute of Technology, Kurukshetra
Haryana, India
06-2020

Certification

ISTQB® Certified Tester Foundation Level (CTFL)

Issued Sep 2024

Passed certification exam with overall score: 40/40

Timeline

Software Test Engineer 2

Amazon
01.2025 - Current

Software Engineer in Test

Nexthink
09.2022 - 01.2025

Software Quality Assurance Engineer

FICO
01.2020 - 09.2022

Master of Computer Applications - Computer Science

National Institute of Technology, Kurukshetra
Gagandeep Kaur