Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Disclaimer
Personal Information
Languages
Timeline
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Gagandeep Kaur

Gagandeep Kaur

Kharar

Summary

Dynamic professional with 3 years of experience in customer service and Skilled in client requirements, customer issue resolution, and project management in fast-paced environments. Proven ability to deliver exceptional customer experiences and collaborate effectively in teams.

Overview

2
2
years of professional experience

Work History

Customer Support Executive

TASKUS
09.2024 - 03.2025

Analyst (Customer Operations)

ECLERX SERVICES LIMITED
09.2022 - 09.2024
  • Automobile Appointment booking for USA clients
  • Co-ordinating Clients with Service Provider
  • Providing support to customer for Amazon
  • Co-ordinating client to business for Novel Process
  • Helping customers in tracking orders, managing payments.
  • Guiding in resolving enquiries through phone call & emails.
  • May call vendors for needed maintenance or service
  • Conduct research and analysis of data processing operating procedures.
  • Install and update jobs and scheduling tools.
  • Restore databases and perform emergency recovery procedures.
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • Communicate clearly and concisely, both orally and in writing.

Education

Bachelor of Arts -

PUNJAB UNIVERSITY
CHANDIGARH

Intermediate -

PUNJAB SCHOOL EDUCATION BOARD
PUNJAB

Matriculation -

JAMMU AND KASHMIR BOARD

Skills

  • Teamwork
  • Problem Solving
  • Conflict Resolution
  • Communication
  • Time Management
  • Decision Making
  • Project Planning
  • Cultural Sensitivity
  • Critical Thinking

Hobbies and Interests

  • Photography
  • Travelling
  • Networking
  • Listening Music
  • Learning New Things

Disclaimer

I solemnly declare that all the above information is correct to the best of my knowledge and belief.

Personal Information

  • Date of Birth: 10/28/02
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single
  • Religion: Sikhism

Languages

  • Hindi
  • Punjabi
  • English, Fluent
  • Hindi, Fluent
  • Punjabi, Fluent

Timeline

Customer Support Executive

TASKUS
09.2024 - 03.2025

Analyst (Customer Operations)

ECLERX SERVICES LIMITED
09.2022 - 09.2024

Bachelor of Arts -

PUNJAB UNIVERSITY

Intermediate -

PUNJAB SCHOOL EDUCATION BOARD

Matriculation -

JAMMU AND KASHMIR BOARD
Gagandeep Kaur