Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Referencesanddeclaration
Skillset
Timeline
Generic

Gagan Deep Pandey

Gurgaon

Summary

To strengthen my ability and experience to deliver performance in a stimulating environment likewise to keep up with the rapid advancements in the industry. Currently looking for a profile that would give me an opportunity to excel in my career along with my skill set. Results-driven Client Relationship Executive known for productivity and efficiency in task completion. Possess specialized skills in client needs assessment, solution-oriented service delivery, and strategic account management. Excel at communication, problem-solving, and relationship-building, ensuring successful client partnerships and satisfaction.

Overview

9
9
years of professional experience

Work History

Client Relationship Executive

Amplifon India Pvt Ltd
01.2021 - Current
  • Assisted customers with inquiries, complaints, orders, billing issues, technical support, and other customer service related issues.

Sales Consultant

Paisabazaar.com
12.2017 - 05.2020
  • Company Overview: India no.1 Marketplace for loans and cards, A Policybazaar.com venture
  • Acquisition of new clients
  • Assisting Investors in choosing suitable investment instrument like ELSS, FD & Mutual Funds, Insurance Products
  • Proper KYC work
  • Mandate (NACH, E-Mandate, Paper-Mandate) processing
  • CRM
  • Responsible for successful completion of various Monthly, Quarterly & Yearly Activities
  • Inbound Sales
  • Cross-Selling (Term Insurance)
  • India no.1 Marketplace for loans and cards, A Policybazaar.com venture
  • Recognized with Rising Star Award as best performer in the process
  • A can-do performer (Incentive earner) with experience and knowledge in Mutual Funds, Equity, Debt etc

Customer Care Executive

Gamma
Gurgaon
05.2016 - 05.2017
  • To answer incoming calls of from customers
  • Take orders
  • Resolve complaints
  • Provide information of products (Dish TV)
  • A can-do performer with experience and knowledge in Customer Care Services

Education

B.Com -

Madurai Kamraj University
Chennai
01-2019

Intermediate Certificate -

D.A.V. Sr. Sec. School
Gurgaon
01-2015

High School -

D.A.V Sr. Sec. School
Gurgaon
01-2013

Skills

  • Proficient in basics of computers
  • MS-Office
  • Ability to manage confidential information
  • Strong decision-making skills
  • Self-motivated
  • Extremely organized
  • Client Retention Strategies
  • Sales proficiency
  • Customer Relations
  • Client acquisition

Accomplishments

  • Recognized with Rising Star Award as best performer in the process.
  • A can-do performer (Incentive earner) with experience and knowledge in Mutual Funds, Equity, Debt etc.

Personal Information

  • Date of Birth: 01/24/97
  • Nationality: Indian
  • Marital Status: Single

Referencesanddeclaration

References available upon request., I hereby confirm that the above stated information is correct.

Skillset

  • Proficient in basics of computers and MS-Office.
  • Ability to manage confidential information and strong decision-making skills.
  • Self-motivated and extremely organized.

Timeline

Client Relationship Executive

Amplifon India Pvt Ltd
01.2021 - Current

Sales Consultant

Paisabazaar.com
12.2017 - 05.2020

Customer Care Executive

Gamma
05.2016 - 05.2017

B.Com -

Madurai Kamraj University

Intermediate Certificate -

D.A.V. Sr. Sec. School

High School -

D.A.V Sr. Sec. School
Gagan Deep Pandey