Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
Trainings
Timeline
Generic

Gagandeep Varshney

Noida

Summary

Experienced and detail-oriented Application Support Engineer with 4+ years of hands-on experience in providing technical support for mission-critical applications on Linux-based systems. Proficient in troubleshooting, optimizing, and maintaining both applications and the underlying Linux infrastructure to ensure high availability and performance. Strong knowledge of server administration, shell scripting, and monitoring tools, with expertise in handling complex technical issues in real-time environments.

Demonstrated ability to collaborate effectively with development teams, providing end-to-end support for application deployment, updates, and issue resolution. Adept at root cause analysis and implementing scalable solutions to improve system reliability and performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Specialist Software Engineer

HCLTech
Noida
11.2022 - 11.2024

Worked as an Application Support Engineer Handling customer requests, monitoring, deployments and managing Non production and production servers.

Associate Software Engineer

Tata Consultancy Services
Noida
10.2020 - 11.2022

Worked as an application support and development engineer with a focus on release deployments and monitoring.

Education

Master Of Computer Applications - Computer Science

IGNOU
Noida
2025

Bachelor Of Computer Applications - Android

Teerthankar Mahaveer University
Moradabad
2020

12th - PCM

Bal Vidya Mandir Sr. Sec. School
Noida
2017

10th - Maths

Bal Vidya Mandir Sr. Sec. School
Sambhal
2015

Skills

    Customer Focus

    Monitoring

    Linux

    Jenkins

    Java

    Aws

    CI/CD Deployments

    Docker

    Terraform

    Kubernates

Certification

DBMS with 54%(IIT Kharagpur-NPTEL)

Python with64%(IIT Kharagpur-NPTEL)

Projects

E*Trade (Financial Services Company)-US client

*Manages Linux Servers-Non Prod.

*Release Deployments.

*Resolves QA/Developers Tickets.

*Performs Weekly Rolls to maintain Latest Code in to the Environment.

*OnDemand Rolling of Packages.

*Troubleshoot Application Related Issues.

*Monitors Servers Healthchecks and Performance.

* Monitors if any non monitoring failures waiting for code and config fixes.

*Applying Patches based on Application Issues.

*Works on SR Tools and Jira tickets.

*Creates Multiple Automation Scripts.

NBS Payments (Payments Bank)-UK client

*Manages Int Environment.

*Release Deployments-Non Prod.

*Troubleshoot Issue Tickets and SRs.

*Health-check and Monitors Windows Servers.

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Trainings

Android Training

6 week Android Training

Training Basket , Noida

Timeline

Specialist Software Engineer

HCLTech
11.2022 - 11.2024

Associate Software Engineer

Tata Consultancy Services
10.2020 - 11.2022

Master Of Computer Applications - Computer Science

IGNOU

Bachelor Of Computer Applications - Android

Teerthankar Mahaveer University

12th - PCM

Bal Vidya Mandir Sr. Sec. School

10th - Maths

Bal Vidya Mandir Sr. Sec. School
Gagandeep Varshney