
Experienced and detail-oriented Application Support Engineer with 4+ years of hands-on experience in providing technical support for mission-critical applications on Linux-based systems. Proficient in troubleshooting, optimizing, and maintaining both applications and the underlying Linux infrastructure to ensure high availability and performance. Strong knowledge of server administration, shell scripting, and monitoring tools, with expertise in handling complex technical issues in real-time environments.
Demonstrated ability to collaborate effectively with development teams, providing end-to-end support for application deployment, updates, and issue resolution. Adept at root cause analysis and implementing scalable solutions to improve system reliability and performance.
Worked as an Application Support Engineer Handling customer requests, monitoring, deployments and managing Non production and production servers.
Worked as an application support and development engineer with a focus on release deployments and monitoring.
Customer Focus
Monitoring
Linux
Jenkins
Java
Aws
CI/CD Deployments
Docker
Terraform
Kubernates
DBMS with 54%(IIT Kharagpur-NPTEL)
Python with64%(IIT Kharagpur-NPTEL)
E*Trade (Financial Services Company)-US client
*Manages Linux Servers-Non Prod.
*Release Deployments.
*Resolves QA/Developers Tickets.
*Performs Weekly Rolls to maintain Latest Code in to the Environment.
*OnDemand Rolling of Packages.
*Troubleshoot Application Related Issues.
*Monitors Servers Healthchecks and Performance.
* Monitors if any non monitoring failures waiting for code and config fixes.
*Applying Patches based on Application Issues.
*Works on SR Tools and Jira tickets.
*Creates Multiple Automation Scripts.
NBS Payments (Payments Bank)-UK client
*Manages Int Environment.
*Release Deployments-Non Prod.
*Troubleshoot Issue Tickets and SRs.
*Health-check and Monitors Windows Servers.
Android Training
6 week Android Training
Training Basket , Noida