Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gage Witvoet

Cedar Lake

Summary

Dynamic General Manager with a proven track record at Square Roots, excelling in leadership and relationship building. Skilled in operations management and problem resolution, I enhanced guest experiences and fostered vendor partnerships, driving customer retention and satisfaction. Committed to training and coaching teams for optimal performance in fast-paced environments.

Overview

10
10
years of professional experience

Work History

General Manager

Square Roots
06.2024 - Current
  • Controlled and helped train many staff member of all ages
  • Ran payroll and scheduling
  • Built relationships with vendors
  • Built relationships with regulars and everyday guests

Guest Relations Manager

Lighthouse Restaurant
05.2022 - 06.2024
  • Managed a front of house team to focus on minor detail
  • Talked to guests constantly looking for feedback
  • Learned to adjust to guests needs and working with the guest to create an overall great experience

Server

White Lodging
05.2019 - 05.2022
  • Built relationships with guests
  • Learned fine dining and Wine knowledge
  • Learned to work in a high paced environment
  • Also learned how to work in a more slow paced environment with focusing on guest experience
  • Focused on upselling
  • Focused on having an amazing menu tour
  • Learned to focus on the guest first for an amazing experience

Expeditor

Lighthouse Restaurant
02.2018 - 05.2019
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.

Busser/Food Runner

Lighthouse Restaurant
01.2015 - 02.2018
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

High School Diploma -

Hanover Central
Cedar Lake
06-2018

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Training and coaching
  • Relationship building
  • Client relations
  • Customer retention
  • Vendor relationships
  • Sales analysis
  • Efficient multi-tasker

Languages

English
Full Professional

Timeline

General Manager

Square Roots
06.2024 - Current

Guest Relations Manager

Lighthouse Restaurant
05.2022 - 06.2024

Server

White Lodging
05.2019 - 05.2022

Expeditor

Lighthouse Restaurant
02.2018 - 05.2019

Busser/Food Runner

Lighthouse Restaurant
01.2015 - 02.2018

High School Diploma -

Hanover Central

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Gage Witvoet