Results-driven technology professional with a strong foundation in software engineering and process automation. Proven track record of optimizing operations, enhancing efficiency, and driving impactful solutions across diverse systems. A quick learner with an insatiable curiosity, dedicated to continuous growth and staying at the forefront of technological advancements.
Recognized for exceptional debugging skills, strategic issue resolution, and precision data management. Pivotal contributor in achieving operational excellence and delivering innovative solutions. Offered a full-time Pre-Placement Offer (PPO) for consistently exceeding expectations. Looking to contribute technical acumen and collaborative spirit in a dynamic team environment.
Overview
2
years of professional experience
4
years of post-secondary education
Work History
Walmart Global Technology Services India
Chennai
Technology Services Engineer I
07.2022 - Current
Job overview
Solution Development & Process Enhancement: Engaged in the identification, automation, and scheduling of critical tasks across the system.
Leveraged solution development to streamline operations and elevate team efficiency.
Issue Resolution & Root Cause Analysis: Proficiently debugged and resolved intricate issues, conducting comprehensive root cause analyses.
Mitigated recurring problems, contributing to heightened system stability and elevated user satisfaction.
SQL Expertise & Data Management: Employed SQL skills to adeptly construct intricate queries, extracting from diverse systems and integral in enabling data-driven decision-making across departments.
Data Issue Management & Precision Debugging: Demonstrated expertise in adeptly managing data issues, employing precise debugging techniques through Splunk logs.
Leveraged advanced queries and visualizations to swiftly diagnose and address performance anomalies, ensuring uninterrupted day-to-day operations and system reliability.
Walmart Global Technology Services India
Chennai
Software Support Intern
06.2021 - 08.2021
Job overview
Executed Automation of Critical Manual Task: Executed the automation of a critical manual task within a team, streamlining an essential process that was previously performed manually for several years.
Task Completion & Demonstration: Successfully completed the automation task and presented a comprehensive demonstration to the leadership team
Productivity Enhancement :Implemented tool deployment for the team, leading to increased productivity by eliminating the need for manual intervention and ensuring data accuracy.
Demonstrated exceptional performance, resulting in the offer of a full-time Pre-Placement Offer (PPO) from Walmart Global Technology Services India.
Education
Rajalakshmi Engineering College
, Chennai
Bachelors of Engineering from Computer Science & Engineering
08.2018 - 05.2022
Skills
Software Development
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Accomplishments
Reduced manual workload by 5% through process automation, enhancing team productivity.
Achieved a 10% improvement in system stability by resolving recurring issues through root cause analysis.
Implemented a solution that reduced data processing time by 10 hours per week, improving efficiency.
Received "Bravo" Award for Operational Excellence: Recognized for consistently exceeding expectations and going above and beyond in work performance. This "Bravo" award acknowledges the commitment to operational excellence.
Timeline
Technology Services Engineer I
Walmart Global Technology Services India
07.2022 - Current
Software Support Intern
Walmart Global Technology Services India
06.2021 - 08.2021
Rajalakshmi Engineering College
Bachelors of Engineering from Computer Science & Engineering
08.2018 - 05.2022
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