Gajendra Dangi
Vidisha
Summary
Dynamic Business Relationship Manager with a proven track record at Reliance Nippon Life Insurance, excelling in client relationship management and contract negotiation. Adept at enhancing customer satisfaction through tailored solutions and effective communication. Recognized for implementing quality assurance processes that significantly improved operational efficiency and client loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Relationship Manager
Reliance Nippon Life Insurance
Bhopal
02.2025 - Current
- Managed client relationships to enhance satisfaction and loyalty.
- Collaborated with teams to deliver tailored insurance solutions.
- Responded promptly to customer inquiries regarding product features or services offered.
- Ensured compliance with all relevant laws when negotiating contracts or providing services.
Deputy Relationship Manager
Ageas Federal Life Insurance
Bhopal
08.2022 - 02.2025
- Assisted clients in managing their financial portfolios and investment strategies.
- Coordinated communication between clients and financial advisors to ensure clarity.
- Implemented quality assurance processes designed to improve operational efficiency and customer service standards.
- Advised clients on tax planning strategies based on current laws and regulations.
- Managed portfolio of client accounts, ensuring high levels of satisfaction and loyalty.
Sales Executive
IDBI BANK
Bhopal
05.2019 - 03.2020
- Assisted customers with account inquiries and product information.
- Promoted banking services to enhance customer engagement and satisfaction.
- Educated clients on digital banking tools for easy access to services.
- Participated in training sessions to improve product knowledge and sales techniques.
- Used cold calling and networking to sell products and services.
Education
Bachelors of Commerce -
Govt PG College
Bina06-2016
Some College (No Degree) -
Govt Hr. Sec School
Bina01-2013
Skills
- Client relationship management
- Financial portfolio management
- Contract negotiation
- Quality assurance
- Customer service
- Communication skills
- Problem solving
Certification
- Qualified foreign trips in the financial year 2023-2024, Istanbul (Turkey)
- Qualified foreign trip in financial year 2024-2025, Sri Lanka
- Facilitated with different contests for traditional business nops
Timeline
Business Relationship Manager
Reliance Nippon Life Insurance
02.2025 - Current
Deputy Relationship Manager
Ageas Federal Life Insurance
08.2022 - 02.2025
Sales Executive
IDBI BANK
05.2019 - 03.2020
Bachelors of Commerce -
Govt PG College
Some College (No Degree) -
Govt Hr. Sec School
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