Gajendra Singh
Sr.Quality Engineer
Amroha,UP
Summary
With a total of 6.8 years of experience in the Automobile and Automotive Industry, I have specialized in Customer Quality, In-Process Quality, and New Product Development. I hold a B.Tech degree in Mechanical Engineering and possess extensive knowledge of 5 core tools, including IATF16949 and ISO9001. Additionally, I am well-versed in problem-solving methodologies such as 8D and 7QC tools. I have completed training at the Maruti Centre for Excellence (MACE) in various areas, including "Internal Auditor (IATF 16949:2016)" and "Core Tools (APQP, PPAP, FMEA, SPC, MSA)." Moreover, I have acquired expertise in the T2 Vendor Upgradation System.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Sr. Engineer
M/s Sunbeam Light Weighting Solutions Pvt Ltd
Bawal Rewari
03.2024 - Current
- Product Knowledge: Have thorough understanding of company's products, services, policies, and procedures. This enables to provide accurate information and effectively address customer concerns.
- Documentation: Maintain detailed records of customer complaints, including nature of issue, actions taken to resolve it, and any follow-up communication. This helps track trends, identify recurring issues, and improve complaint handling processes.
- Problem-Solving Skills: Analyze root cause of customer's complaint and develop practical solutions to resolve it. Propose actionable steps to address issue and prevent recurrence in future.
- Quality Management Systems (QMS): In-depth understanding of quality management principles and methodologies, including IATF16949 standards. Ability to develop, implement, and maintain effective QMS processes within organization.
- Quality Control Tools and Techniques: Proficiency in quality control tools and techniques, such as statistical process control (SPC), root cause analysis (RCA), failure mode and effects analysis (FMEA), and control plan development. Utilize these tools to monitor and improve product quality.
- Auditing Skills: Experience in conducting internal and external audits to assess compliance with quality standards and regulations. Ability to plan, execute, and report audit findings effectively.
- Problem-Solving and Decision-Making: Strong problem-solving and decision-making skills to address quality issues, identify root causes, and implement corrective and preventive actions (CAPA). Analyze data and trends to make informed decisions that enhance product quality and process efficiency.
- Data Analysis: Analytical skills to interpret quality data, trends, and metrics effectively. Utilize data analysis tools and techniques to identify patterns, anomalies, and opportunities for improvement in quality assurance processes.
Q.A Engineer
Rockman Industries
Bawal Rewari
9 2021 - 03.2024
- Customer Complaint Management:
- Work with cross-functional teams to investigate and analyze root causes of customer complaints.
- Technical Support:
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Corrective Actions:
- Coordinate and participate in implementation of corrective and preventive actions to address customer concerns.
- Quality Reporting and Documentation:
- Prepare reports, presentations, and documentation related to customer complaints, resolutions, and improvement plans.
- Continuous Improvement:
- Identify opportunities for continuous improvement in customer handling processes and procedures.
- Process Improvement:
- Lead cross-functional teams in root cause analysis and problem-solving techniques such as CAPA & 8D to enhance manufacturing processes and reduce defects.
- Cost Control:
- Identify cost-saving opportunities related to quality improvement initiatives.
- Training and Development:
- Provide training and guidance to quality assurance personnel and production teams to enhance their understanding of quality requirements and processes.
Junior Engineer
M/s M & M Machine Craft Pvt. Ltd, Gurugram
Gurgaon
06.2017 - 08.2021
- Quality Control Procedures:
- Assist in developing and implementing quality control procedures and guidelines for VMC and CNC machining processes.
- Inspection and Testing:
- Utilize precision measuring instruments ( calipers, micrometers, height gauges) and gauging techniques to perform accurate inspections.
- Process Monitoring:
- Monitor and control machining parameters during VMC and CNC operations to ensure consistent and reliable part quality.
- Metrology and Statistical Analysis:
- Participate in development and maintenance of statistical process control (SPC) charts to monitor process stability and capability.
- Root Cause Analysis and Corrective Actions:
- Assist in investigating quality issues and performing root cause analysis for non-conforming parts or deviations from specifications.
- Documentation and Reporting:
- Contribute to creation and maintenance of quality documentation, including inspection plans, work instructions, and standard operating procedures (SOPs).
- Continuous Improvement:
- Identify opportunities for process optimization, waste reduction, and quality enhancement.
Education
B.Tech - Mechanical Engineering
AGI Engineering College
Amroha 07.2013 - 05.2017
12th - Physics Chemistry Maths
RMS Inter Collage Amroha - Khandsal Kalan
Amroha 07.2012 - 05.2013
10th - Maths English Science
RMS Inter Collage Amroha - Khandsal Kalan
Amroha 07.2010 - 05.2011
Skills
8D/Why-Why Analysis
Failure Mode Effect Analysis (PFMEA) & Production Part Approval Process (PPAP)
Understanding of Engineering Drawings/ GD & T
Understanding of ISO 9001:2015 & IATF 16949:2016
SPC
MSA
APQP
7QC Tools
VSA/ MACE Audit
Internal Audit
Process & Product Audit
DocAudit/Layered Process Audit (LPA)
Auto Cad
IPP
IPC/IFC
4M Change Management
English
Hindi
Additional Information
Domestics Customer-
KSPG Automotive India (Pune), Advik Auto (Bangalore), Ultravolite(Bangalore),MSIL
Export Customer -
Brose (Germany), USUI,
Timeline
Sr. Engineer
M/s Sunbeam Light Weighting Solutions Pvt Ltd
03.2024 - Current
Junior Engineer
M/s M & M Machine Craft Pvt. Ltd, Gurugram
06.2017 - 08.2021
B.Tech - Mechanical Engineering
AGI Engineering College
07.2013 - 05.2017
12th - Physics Chemistry Maths
RMS Inter Collage Amroha - Khandsal Kalan
07.2012 - 05.2013
10th - Maths English Science
RMS Inter Collage Amroha - Khandsal Kalan
07.2010 - 05.2011
Q.A Engineer
Rockman Industries
9 2021 - 03.2024
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