gajraj singh
F & B Service
Surat,GJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Event Organizer
The Perfume Bar
01.2022 - 03.2024
- Coordinated schedules and timelines for events.
- Improved overall guest satisfaction by implementing responsive customer service practices throughout the planning stages and during events themselves.
- Increased event attendance by strategically marketing and promoting events through various channels.
- Successfully managed a team of volunteers to provide exceptional support during events, fostering a positive work environment and efficient task completion.
- Optimized event agendas for seamless transitions between activities, ensuring smooth flow throughout the duration of each function.
Event Server
Trident
10.2019 - 02.2020
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Maintained flexible work schedule to meet event needs.
- Maintained clean and safe work environment.
- Served meals to customers according to established guidelines.
- Increased sales significantly by upselling higher-end products to customers.
Room Service Server
Z Luxury Hotel Juhu
01.2018 - 10.2019
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Protected guests by following proper food handling procedures.
- Maintained high levels of cleanliness and presentation for in-room dining experiences, ensuring a positive impression.
- Supported inventory management efforts, regularly stocking supplies as needed to maintain seamless room service operations.
- Increased repeat business by providing friendly, professional customer service during all interactions with guests.
- Served meals to customers according to established guidelines.
Education
No Degree - B.com
Kalina Idol Mumbai University
Mumbai, India 04.2001 -
Skills
Strong teamwork
Guest Relations
Beverage Preparation
Order taking accuracy
Table Setting Proficiency
Event Setup
Banquet Coordination
Time Management
Order Accuracy
Complaint Handling
Call center experience
Excellent Communication
Team Collaboration
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Gujarati
Advanced (C1)
Marathi
Elementary (A2)
creativity
Creativity, to me, is the ability to think outside and come up with original ideas. It's crucial in the workplace because it leads to innovative solutions, improved processes, and a competitive
Timeline
Event Organizer
The Perfume Bar
01.2022 - 03.2024
Event Server
Trident
10.2019 - 02.2020
Room Service Server
Z Luxury Hotel Juhu
01.2018 - 10.2019
No Degree - B.com
Kalina Idol Mumbai University
04.2001 -