GANA JAYARAM
Manali
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Assistant Manager -Customer Service Officer
Axis Bank Limited
- 06.2020
- CSO is one of the integral positions in the Branch Operations Team in the bank
- A CSO is primarily responsible for timely processing of bank transactions like fund transfer, Cheques, Opening of Accounts, reconciliation of office accounts, ensuring timely resolution of customer queries and improving customer service levels
- A CSO is responsible for lead generation of Current Account and Saving Account- CASA to new customers and deepening of account balances for existing customers
- The CSO conduct outbound marketing calls and scouts for new leads and referrals to generate business
- They ensure compliance with bank’s rule- internal guidelines, processes and procedures
- Responsible for improving the Internal Audit Operational Efficiency score of the branch by timely completion of assigned tasks on continuous basis
- CSO is involved in protecting bank’s property as per safety norms and ensuring ethical conduct in ordinary course of business
- They are provided with knowledge enhancement about Banking products, Finacle System, Processes and Regulatory norms like Know Your Customer, Anti Money Laundering- AML etc
- CSO is also tracked based on the revenue (Fee Income) that generates through Third Party Products like selling Life Insurance, Mutual Funds and General Insurance etc
- Responsible for the safe keeping of deliverables and both cash in Vault and in hand.
Office Clerk
Positive Business Solutions
01.2021 - 12.2022
- Performing basic book keeping duties like data entry and preparing payroll cheques
- Help organize office activities such as client meeting, work allocation
- Assisting filing, compiling financial records for easy accessing
- Answer inquiries about the company from the clients and also reroute the calls to appropriate people
- Monitor both sales stock and office supplies stock for prompt ordering
- Well versed with computer-based software like MS Office and Tally for better accounting practices and to generate better sales MIS
- Have handled the task of preparing different types of MIS for supporting ground sales and service team.
Education
M.Com with Finance - undefined
Government College Chittur, Palakkad
B. Com with CA - undefined
Mercy College, Palakkad
Higher Secondary - undefined
Kanikkamatha Convent EMGHSS, Palakkad
10th - undefined
Chinmaya Vidyalaya, Palakkad
Skills
Good knowledge in computer fundamentals and proficient in MS Office
SAP ERP (SAP ERP navigating SAP, SAP tools & tricks and Cross Application Time Sheets (CATS), accounts payable, accounts receivables and management accounting
TallyERP9 along with GST
Basic knowledge in HTML, SQL and VB
Active in social networking
Excellent know how in accounting and banking
Hands on experience in payroll, book keeping, voucher payment and MIS management
High inter personal and communication skills with high level of drive and energy
Ability to deal with diversified individuals and quick learner
Focused on results, embrace innovation, demonstrate leadership, personal integrity
Certification
US CPA (Awaiting Results), Miles, 06/22 - Present
Accomplishments
- CASA Topper Thrissur Cluster FY ‘18 – ‘19
- Awarded as best outgoing student of Commerce Department in Higher Secondary
- Elected as College Union General Secretary during College elections and co-ordinated many events in college including inter university festivals, college day, Seminars etc.
Personal Information
- Passport Number: R4122534
- Father's Name: Jayaram P V
- Mother's Name: Geetha S
- Number of Children: 1
- Date of Birth: 08/30/93
- Nationality: Indian
- Marital Status: Married
Spouse
Ashish Premkumar – Banker
Passportexpiry
11/09/27
Extracurricular Activities
Effectively coordinated Management Fest conducted by the College. Participated in National Seminar conducted in college. Participated in inter College meet conducted by Nehru Group of Institution, Coimbatore Participated in cultural activities conducted by College and School and won several certificates. Participated in school sports competition and won several prizes and certificates.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Office Clerk
Positive Business Solutions
01.2021 - 12.2022
Assistant Manager -Customer Service Officer
Axis Bank Limited
- 06.2020
M.Com with Finance - undefined
Government College Chittur, Palakkad
B. Com with CA - undefined
Mercy College, Palakkad
Higher Secondary - undefined
Kanikkamatha Convent EMGHSS, Palakkad
10th - undefined
Chinmaya Vidyalaya, Palakkad
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