Ganapa Nithin Kumar
Windows Server/OS Administration
Bengaluru
Summary
Currently working as an Wintel SME in Windows operations level 3 team . Looking to work in a dynamic and challenging environment where there is an opportunity of self-improvement in technical, individual and group-based work that will ultimately lead to the further development of career and of the organization. Profile Total of 11 years 11 months of experience as Windows system administration & SCCM Admin. 2 Years’ experience in Azure system administration. Strong knowledge on Windows administration, Troubleshooting and End user Computation process.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
SME Wintel
ZionTech
5 2022 - Current
- Provisioning New server Builds 2012, 2016, 2019 and 2022
- Server Decommissioning
- VMware template customization.
- End user computation.
- Managing Azure server to Configure Networks, Monitor Resources and Log Analytics, Compute Implement And Manage Storage, Implement Security And Protecting Identities.
- Maintain and support 3000+ Windows servers (2012,2016, and 2019).
- Install and configure new software's in server.
- Configure Network Teaming and manage windows network environment.
- Remote access and administration of servers using RDP (Remote Desktop Protocol) and ILO.
- Administration of Windows Clusters.
- Providing technical expertise and troubleshooting measures to clients.
- Virtualization of Servers using VMware and vSphere infrastructure.
- Handling patch management, creating and deploying applications and packages via SCCM portal.
- Examine SCCM clients and windows update client logs and troubleshoot OS level issues.
- Analyze vulnerability assessment results checking QIDs and its remediation.
- Knowledge in basic PowerShell commands.
Windows Senior Systems Administrator/SME Wintel
Microland
02.2018 - 04.2022
- Managing Azure server to Configure Networks, Monitor Resources and Log Analytics, Compute Implement And Manage Storage, Implement Security And Protecting Identities.
- Maintain and support 20,000+ Windows servers (2012,2016, and 2019).
- Install and configure new software's in server.
- Configure Network Teaming and manage windows network environment.
- Remote access and administration of servers using RDP (Remote Desktop Protocol) and IDRAC.
- Administration of Windows Clusters.
- Providing technical expertise and troubleshooting measures to clients.
- Virtualization of Servers using VMware and vSphere infrastructure.
- Handling patch management, creating and deploying applications and packages via SCCM portal.
- Access control and permissions management for Windows and network shares.
- Microsoft Security updates on all servers using WSUS and report generation.
- Manual execution of software Updates Scan & Deployment Cycle and software update Deployment evaluation Cycle via Configuration Manager 2012 SCCM.
- Examine SCCM clients and windows update client logs and troubleshoot OS level issues.
- Analyze vulnerability assessment results checking QIDs and its remediation.
- Knowledge in basic PowerShell commands.
- Document technical documents to save in SharePoint for team reference. Performance Analysis of the Virtual Machine from the vCenter Server
Senior Admin - Desktop Deployment
Microlander
05.2016 - 01.2018
- Handling complete package deployment starting from planning the deployment, scheduling, working on relevant approvals and pushing to business environment via SCCM.
- Complete core knowledge on ITIL life cycle.
- Immense work experience in Change management.
- Managing complete Test deployments and production phased deployments throughout the deployment life cycle.
- Preparing weekly reports to calculate the ongoing deployments saturation status and providing the updates to client on weekly review call.
- Complete knowledge on MS suites for handling and processing the application relevant data.
- Maintain the complete document and monitoring the errors and issues.
- Working on fixing the deployment issues found on live environment and sharply avoiding the impact.
- Package Validation and Conflict Management resolution for clean application packages.
Incident Analyst
247 Technology Inc
10.2012 - 05.2016
- Real Time & continuous follow-up with global support teams for Critical incident resolution.
- Manage and coordinate activities during overall ticket life cycle.
- Ensure that the Incident record is fully updated prior to Problem Management handover.
- Responsible for sending all Incident notifications as per agreed process.
- Chair bridge calls for effective coordination, incident resolution, service restoration.
- Continuously follow-up with support team for relevant notification updates per SLA, and drive resolution.
- Follow the global Service Restoration Management Process.
- Ensure Incident Time line Report is created immediately after resolution.
- Contribution to ongoing process & operational improvements.
- Uses professional expertise to integrate work and make operating decisions on escalated issues.
- Accountable for objectives where goals and operational processes are defined.
- Interacts daily with subordinates and peer groups.
- Provide input to and coordinate the development of the Network Incident Report (NIR) and the Root Cause Analysis (RCA), including initial recommendations to prevent the re-occurrence of a similar incident.
Education
High School Diploma -
DRR Govt Polytechnic
Davangere, KA 07.2005 - 05.2008
Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering
GSSIT of Engineering
Bengaluru, KA 08.2008 - 05.2012
Skills
Server Administration
Azure Administration
OS Patching/Troubleshooting
ITIL - Incident/Change/Problem
Technical Analysis
Leadership
Tools
- IDRAC, OMSA, ILO, VCenter/ vSphere client, VROPs.
- OpsDB, IBM Lotus Notes& Domino Administrator,CMDB.
- Service Now Management Suite.
- SCCM, SCOM and Site scope Console.
Certification & Achievements
- ITIL Foundation Certified
- Completed AZ-103 , AZ-104, AZ-900 Azure Administrator MS training
- Completed 20740A - Installation, Storage, and Compute with Windows Server 2016 MS training
- Udemy course MTA: Windows Server 2016 Administration Fundamentals: 98-365"certified
- Udemy course "Cluster Management"
- Project Management life cycle - CBT Nuggets.
- Data Processing/sorting and visualization.
Technical Proficiency
- End user computing end to end:
- Application deployment and management
- OS: Windows Native and Server OS (2016, 2019, 2022), Linux
- Networking & Storage: Active Directory, DNS, DHCP, SAN,NAS, Storage solutions
- Virtualization: Hyper-V, VMware, Hyper Converged Infra
- Disk Management: Disk (Basic & Dynamic), Windows Server Backup, Failover Cluster, DR strategies
- Collaboration Tools: Outlook, Office 365, Teams, Slack
- Incident Tools: Service Now, BMC remedy
- Methodologies: ITIL
- Cloud Platforms: Azure, Application Migration
- Scripting: Powershell - Intermediate
Timeline
Windows Senior Systems Administrator/SME Wintel
Microland
02.2018 - 04.2022
Senior Admin - Desktop Deployment
Microlander
05.2016 - 01.2018
Incident Analyst
247 Technology Inc
10.2012 - 05.2016
Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering
GSSIT of Engineering
08.2008 - 05.2012
High School Diploma -
DRR Govt Polytechnic
07.2005 - 05.2008
SME Wintel
ZionTech
5 2022 - Current
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