Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
GANAPATHY M

GANAPATHY M

Chennai

Summary

AWS Engineer with 1 year of hands-on experience in designing and deploying cloud solutions using VPC, EC2, S3, IAM, SNS, SQS, Cloud Watch, and Lambda, along with 6 months of Node.js backend development in serverless and microservices environments. Brings 6+ years of proven expertise in Technical Support and IT Operations, ensuring resilient, scalable, and high-availability architectures with strong problem-solving and automation skills.

Overview

6
6
years of professional experience

Work History

IT Analyst

Tata Consultancy Services
05.2025 - Current

Project : Multi Account migration - The Bank of Montreal.


Developed and maintained backend API services using Node.js integrated with multiple AWS cloud components to support secure and scalable banking operations.


Implemented AWS SNS (Simple Notification Service) and SQS (Simple Queue Service) for reliable message queuing and asynchronous event communication between microservices.

Built and deployed AWS Lambda functions to handle serverless compute operations and background processing tasks.

Managed user access and security permissions using AWS IAM (Identity and Access Management) for controlled resource access.

Utilized AWS DynamoDB for storing and retrieving structured data with high availability and low latency.

Integrated downstream APIs to communicate securely with other banking systems and services.

Monitored application logs and performance metrics using AWS Cloud Watch for proactive issue detection and troubleshooting.

Utilized AWS S3 for storing and managing configuration files, logs, and application data.

Specialist

HCL Technologies
03.2022 - 04.2025
  • Provisioned, configured, and maintained EC2 instances across multiple Availability Zones to ensure high availability and disaster recovery readiness.
  • Designed and managed secure virtual network environments using VPC, including subnets, route tables, and NAT Gateways.
  • Implemented Elastic Load Balancers (ELB) (Application and Network Load Balancers) to distribute traffic efficiently across backend instances.
  • Configured Auto Scaling groups with dynamic scaling policies to automatically adjust compute capacity based on Cloud Watch metrics, optimizing cost and performance during peak loads.
  • Administered object storage using S3, configuring bucket policies, versioning, and lifecycle rules for data security and cost optimization.
  • Managed relational database services (RDS) for application data, including backup strategies, scaling, and read replica configurations.
  • Created and managed event-driven serverless functions using AWS Lambda to handle background processing, data transformations, and API backbends, significantly reducing operational overhead.
  • Configured SNS for pub/sub messaging and notifications, enabling asynchronous communication between application microservices and system events.
  • Enforced the principle of least privilege by configuring policies and roles within IAM to secure access for users, services, and applications across the AWS environment.

TECHNICAL SUPPORT ENGINEER

Skypro Technology
02.2021 - 02.2022

Technical Support Engineer

GETRONICS SOLUTIONS INDIA PVT LTD
08.2019 - 01.2021
  • Diagnosed and resolved technical issues for hardware and software systems.
  • Provided exceptional customer support via phone, email, and chat channels.
  • Documented troubleshooting processes and solutions in knowledge base articles.
  • Collaborated with cross-functional teams to enhance product performance and reliability.

Education

Bachelor of Science - Computer Science

Dhanraj Baid Jain College
Chennai, India
04-2017

Skills

    Cloud
  • Amazon Web Services (AWS): EC2, Elastic Load Balancer (ELB), Auto Scaling, VPC, IAM, CloudWatch, Lambda, CodeDeploy, CodePipeline, CloudFormation, SNS, RDS, S3
  • Continuous Integration & Deployment (CI/CD)
  • Programming & Scripting:

  • JavaScript, Nodejs
  • Version Control:

  • Git

Languages

English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)

Timeline

IT Analyst

Tata Consultancy Services
05.2025 - Current

Specialist

HCL Technologies
03.2022 - 04.2025

TECHNICAL SUPPORT ENGINEER

Skypro Technology
02.2021 - 02.2022

Technical Support Engineer

GETRONICS SOLUTIONS INDIA PVT LTD
08.2019 - 01.2021

Bachelor of Science - Computer Science

Dhanraj Baid Jain College
GANAPATHY M