To plan, organize and develop the food and beverage services of organizations and businesses, while meeting customer expectations, food, hygiene standards and financial targets.
Overview
32
32
years of professional experience
6
6
years of post-secondary education
15
15
Certifications
3
3
Languages
Work History
Resort Manager
Coorg Le Embera Resort & Restaurant
09.2024 - Current
Operation Manager
Adithya Nature Resort & SPA
06.2023 - 08.2024
Restaurant & Bar Manager
Street Twenty-Two Hospitality Park- Inn Hotel & Apartments
11.2022 - 05.2023
Company Overview: DOHA
DOHA
Food & Beverage Manager
Zip By Spree Hotel Mangala Tower
04.2022 - 10.2022
Company Overview: A four-Star Business Hotel – Thrissur
A four-Star Business Hotel – Thrissur
Project Manager
Royal Catering Services LLC
06.2014 - 06.2021
Company Overview: http://www.royalcatering.ae/
Reports to Operations Director
To manage and operate Abu Dhabi region projects as a catering service provider
Currently responsible and managing multiple projects in the region
Experience in handling Govt organization, Hospitals, Leisure parks & Hotel staff catering
Managing a professional team of 70+ staff including supervisory level on a day- to-day basis
To assist in managing and controlling the catering services for the client to the agreed specification and to the agreed performance, qualitative and financial targets
To assist in producing all food services to the agreed client standard through the catering team
To assist in ensuring financial documentation and accountancy of the unit (and those from suppliers) is accurate and within agreed budgeted levels
To assist in managing the quality and hygiene of the food cycle from preparation through to delivery
Report any faults to management/client, ensure they are rectified and ensure equipment is not used until safe
And Key Performance Indicators specified in the service contract
Http://www.royalcatering.ae/
Business management
Operations Management
Trend analysis
Menu Planning
Training and development
Stock control
Financial Planning and budgeting
P&L
Restaurant Manager
One to One Hotel & Resort
12.2012 - 04.2014
Company Overview: Al - Ain, United Arab Emirates
Part of the Success full of pre- opening One to One Hotel & Resort Ain Al Faida in Al Ain with a total of 7 Food & Beverage outlets and Banquet facilities
Responsible of Room Service and Banquet
Attends regular Food & Beverage departmental meetings and conducts daily briefing to maintain an open communication within the outlet
Takes part in the month end inventory with the Cost Controller to ensure that closing stocks are recorded accurately
Prepares schedules for all personnel according to the forecast and within the limits of staffing guide and ensure adequate manpower at all times
Conducts regular training sessions with the staff as per the Standard Operating Procedures i.e service standard, up-selling approach, product knowledge, etc, to ensure hotel standards are maintained
Maintains a close working relationship with the kitchen and liaises with the Chef about menu changes and presentation and live cooking activities in the outlet
Helps in other areas of the Hotel when the situation requires such as looking after other Outlets in case of the absence of the Outlet Manager
To make recommendation to the Management for modernization of equipment, service methods, presentation, and improved guest satisfaction
Al - Ain, United Arab Emirates
In-Charge of Room Service & Banquet
Movenpick Hotel Doha
09.2011 - 11.2012
Company Overview: Qatar
Responsible of Room Service and Banquet with a combined workforce of 23 colleagues
To plan, organize and manage all activities within the outlets achieving maximum guest satisfaction by providing the high standard of food and beverage quality, presentation and service required by the hotel
Evaluates the performance of the assigned team and initiates recommendation for internal promotions
Responsible ensuring budget is met through up-selling techniques, as well as correctly forecasting future business
Conducting employee orientation, performance, evaluation and taking corrective disciplinary actions to ensure appropriate staff productivity and efficiency, as well as recruiting new staff
Ensuring that the outlet meets HACCP as well as Local Health Authority standards for health and safety as well as hygiene and sanitation
Developing and implementing training plans for both new employees as well as current employee
Qatar
F&B SUPERVISOR
InterContinental Hotel
11.1992 - 06.2011
Company Overview: Abu Dhabi, United Arab Emirates
Part of the Successful pre-opening of Room Service and Mini bar
Two years working as In-Charge of Room Service and Mini bar with a combined workforce of 20 colleagues
Maintaining and implementing the operational standard manuals and procedures for the Room Service and Mini bar
Monitor daily maintenance, cleanliness of the Room Service and grooming of all staff
Handle all Group Meeting
Handle administrative tasks and correspondence
Prepare monthly financial report
Handle all guest comments and guest complaints
Monitor food quality of kitchen production
Ensure all safety and security systems and procedures are followed to ensure health and safety of colleagues and guests
Colleagues training and implementation of training plan
Taking care of the beverage stocks and inventories, cost controlling
Abu Dhabi, United Arab Emirates
Education
Diploma - Hotel management & Catering Technology
Luna Institute of Management Studies, Thrissur, Kerala
01.2003 - 01.2006
Pre-Degree - undefined
Sree Kerala Varma College, Thrissur, Kerala
01.1982 - 01.1984
SSLC - undefined
Government Regional Fisheries Technical High School Thevera, Kochi, Kerala
01.1980 - 01.1981
Skills
Micros
Certification
UAE light vehicle driving license
Personal Information
Passport Number: L 9120000
Passport Place Of Issue: Cochin
Date of Birth: 05/20/66
Nationality: Indian
Marital Status: Married
Accomplishments
Collaborated with team of 15 in the development of organization.
Supervised team of 15 staff members.
Documented and resolved complains which led to good result.
Timeline
Resort Manager - Coorg Le Embera Resort & Restaurant
09.2024 - Current
Operation Manager - Adithya Nature Resort & SPA
06.2023 - 08.2024
Restaurant & Bar Manager - Street Twenty-Two Hospitality Park- Inn Hotel & Apartments
11.2022 - 05.2023
Food & Beverage Manager - Zip By Spree Hotel Mangala Tower
04.2022 - 10.2022
Project Manager - Royal Catering Services LLC
06.2014 - 06.2021
Restaurant Manager - One to One Hotel & Resort
12.2012 - 04.2014
In-Charge of Room Service & Banquet - Movenpick Hotel Doha
09.2011 - 11.2012
Luna Institute of Management Studies - Diploma, Hotel management & Catering Technology
01.2003 - 01.2006
F&B SUPERVISOR - InterContinental Hotel
11.1992 - 06.2011
Sree Kerala Varma College - Pre-Degree,
01.1982 - 01.1984
Government Regional Fisheries Technical High School Thevera - SSLC,
01.1980 - 01.1981
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