Ganesh

Dynamic Senior Exploratory Tester with extensive experience at Moolya Testing, excelling in performance and load testing. Proficient in API testing and monitoring tools like Grafana and Zabbix. Adept at developing test scenarios and performance reports, driving quality improvements through agile methodologies and strong analytical skills.

Project Name : Agent Assist, Role : performance test engineer, Tools Used : Jmeter, Grafana, Client : Gupshup, Technology : Java, Project Description: A Customer relationship management application designed to manage interactions between customers and either bots or live agents. The system facilitates customer-to-agent assignment, automated system-generated responses, and sends reminders to both agents and customers in case of inactivity. Additionally, it supports Business Initiated Conversations, enabling agents to proactively engage with customers and drive acquisition. The platform also offers real-time analytics, allowing brands to monitor agent performance and gain valuable operational insights., Roles and Responsibilities: Developed JMeter script using Postman to verify and replicate API requests. Executed the scripts using multiple thread groups for different work load models Configure and Collect various listeners like Hits/sec, TPS, Response times and Throughput, Aggregate reports Ran various thread groups in Non-GUI mode of execution. Utilized Grafana to observe pod-level CPU and memory usage, along with monitoring Kafka lag. Generate the final JMeter performance Reports with all the performance Observations and recommendations. Created and published reports using Confluence, then distributed them to the relevant team. Project Name: Conversational Engagement Platform, Role: Perform test engineer, Tools Used: Jmeter, Zabbix, Client: Gupshup, Technology: Java, Project Description: Conversational Engagement platform for Marketing, Commerce and support. Leverage our high-scale, conversational AI platform. Engage your customers with frictionless and personalized journeys. Conversational marketing empowers prospects to converse with you while engaging with their friends through preferred channels with their comfortable language., Roles and Responsibilities: Perform Performance testing of the applications by generating scripts using Jmeter. Understand the performance test scenarios & use cases. Create Jmeter scripts for required business transactions. Conducted correlation and parameterization for different scenarios. Implemented checkpoints at the scripting level. Generating a final test Scripts at the completion Jmeter with Enhancements and recommendations. Performance test execution on Jmeter scripts for the required no of Users. Perform load testing using Jmeter in non-GUI mode. Monitor backend TPS for targeted servers such as Gateway, Core, Sender, Receiver, and Dispatcher. Monitor CPU and memory utilization of all targeted servers using the Zabbix tool. Project Title : Hospitality Trends, Role : Performance Test Engineer, Tool : JMeter, Project description: Hospitality Trends is used to book the Hotel rooms, Flight tickets and cars for rent. Its network syndicates content to a worldwide audience of 750,000+ users. Customers are aggregated through portals, corporate intranets, association web sites, newsletters and both public and private content feeds., Responsibilities: Preparing System Test cases, Integration Test cases based on Business Specification Document. Involved in System Test cases reviews and modifications Involved in the Browser Compatibility Testing Creating Scenario for Performance testing Performed Load and Performance testing using Jmeter Executed the scenarios and analyzed the results through monitors and graphs Preparing Daily and weekly status reports.

The Gupshup client recommended the Agent Assist project for an award following performance improvements driven by my load analysis.