Ganesh Bhatt
Business Manager
Zirakpur,PB
Summary
A dynamic and goal-oriented professional, boasting over 8.5 years of comprehensive experience in fostering significant business relationships, enhancing client conversion rates, driving revenue growth, & excelling in business analysis, including needs assessment, documentation, & wire-framing. Demonstrates exceptional ability to make autonomous decisions & exercise sound judgment, contributing positively to organizational achievements.
Equipped with outstanding communication skills & a strong work ethic, possesses strong analytical skills with an intelligent sense of leadership boosted by a commendable record of accomplishment. Bringing forth a motivated attitude & persistence to serve effectively in the business team at a future employer.
Overview
9
9
years of professional experience
Work History
Business Manager
Geek Informatic & Technologies Pvt. Ltd
07.2019 - 10.2022
- Developed business plans, documentation & wire-framing, determined KPIs & designed efficient processes for team with reporting, analysis, & business presentations.
- Managed projects, worked with cross-functional teams, Managers & Stakeholders to create detailed business process roadmap for clients around APAC, LatAm, EMEA region
- Facilitated sprint planning meetings, retrospectives, & daily stand-ups, ensuring clear communication & alignment among team members.
- Gathered information, analyzed new products, services & allocated data to distinct departments.
- Executed analysis of risks & identified risk mitigation strategies.
- Led technical upgrade projects for clients by working & coordinating with consultants & developers for integrations.
- Interacted with internal customers to understand business needs & translate into requirements & project scope.
- Cultivated & strengthened lasting client relationships using strong issue resolution & dynamic communication skills.
- Led multiple Business & Digital Marketing team up-to 18 associates & helped grow revenue by 20%
- Hired & trained 9 new team members with different business strategies.
- Established relationships with key decision-makers within customer's organization to promote growth & retention.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams
- Communicated with customers and vendors positively with particular attention to problem resolution
- Executed business plans to further strengthen and maximize territory sales and profits
- Assisted with hiring process and training of new employees
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
- Reported issues to higher management with great detail
Business Analyst
Mazik Solutions Pvt. Ltd
04.2016 - 06.2019
- Managing Business Team & coordinating with development team in gathering project requirements through SRS, SOW, WBS
- Led & managed team of 5 associates in business department
- Analyzed qualitative & quantitative data with regards to industry competitors & helped to drive business revenue
- Documentation & Wire-framing as per the project requirements. Provided mobile app (iOS + Android) & 110+ web development projects
- Provided regional business perspectives to stakeholders. Surveyed clients to ascertain requirements & expectations for product.
- Analyzed data to identify root causes of problems & recommend corrective actions.
- Provided technical support for troubleshooting analytics, reporting issues.
Business Development Executive
Helix IT Solutions Pvt. Ltd
11.2013 - 01.2016
- Established & maintained very good relations with existing & new clients
- Analyzed problems, formulated options & presented solutions for clients in coordination with development team
- Generated new business throughout with potential clients via Call
- Email & in-person inquiries over job portals such as Upwork
- Guru, Freelancer
- Revived inactive accounts by calling on dormant clients, inviting them to calls & updating them on services
- Planned & scheduled meetings, responded to various inquiries both external & internal, managed communications via e-mail, calls etc
- Exceeded sales over previous year with new business
Education
Master of Computer Applications - Computer Science
Punjab Technical University
Mohali07.2012
Bachelors of Computer Applications - Computer Science
Punjab Technical University
Mohali07.2010
Skills
- Agile Project Management
- Risk Analysis & Decision Making
- Interpersonal & Communication
- Documentation & Reporting
- Client Relationship Management
- Team Building & Leadership
- Decision-Making
- Cross-Functional Collaboration
- Analytical Thinking
- CRM Software
- Data Analysis
- User Acceptance Testing
- Business Process Improvement
- Requirements Gathering
Interests
Travel & Tourism
Trekking
Technologies & Gadgets
Music & Movies
Languages
Hindi
English
Projects
Healthcare Billing and Management Solution
This digital platform served as an integrated solution for healthcare providers, including hospitals & doctors, as well as insurance agencies. It facilitates comprehensive management of patient records, encompassing treatment details, medication records, insurance claims, & billing information. This streamlines the entire billing & claims process, ensuring accuracy & efficiency.
Poultry Farm Management System
Developed for a leading poultry management company in North India, this system manages operations across over 500 farms. It offers real-time tracking of egg & chick prices, along with detailed records of costs, profits, losses, & daily financial activities. This enables effective decision-making & operational management in the poultry industry.
Timeline
Business Manager
Geek Informatic & Technologies Pvt. Ltd
07.2019 - 10.2022
Business Analyst
Mazik Solutions Pvt. Ltd
04.2016 - 06.2019
Business Development Executive
Helix IT Solutions Pvt. Ltd
11.2013 - 01.2016
Master of Computer Applications - Computer Science
Punjab Technical University
Bachelors of Computer Applications - Computer Science
Punjab Technical University
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