Ganesh Botre
Pune
Summary
A highly motivated, strategic, and results-oriented Salesforce Manual Tester with expertise in testing CRM workflows, validating integrations, and ensuring data accuracy. Skilled in creating detailed test cases, defect tracking, and delivering high-quality solutions to enhance business processes and customer satisfaction. Proven ability to collaborate with cross-functional teams and ensure seamless system performance.
Overview
7
7
years of professional experience
Work History
Software tester
Hnti Ltd
05.2018 - 12.2024
- Conducted comprehensive end-to-end manual testing of Salesforce Sales and Service Cloud workflows, covering lead management, order processing, and case resolution processes
- Validated integrations with external systems, including ecommerce platforms, payment systems, and logistics providers, to ensure seamless functionality
- Developed and executed detailed test cases while tracking defects and maintaining system stability with tools such as JIRA
- Performed regression testing to identify discrepancies and maintain reliable system performance
- Ensured accuracy in generated reports, dashboards, and data security compliance across all tested environments
- Documented testing outcomes in a structured manner to facilitate team collaboration and support future enhancements
Associate
Hnti Ltd
03.2018 - 05.2021
- Design and implement targeted marketing strategies
- Track customer interactions and maintain contact information
- Help sales executive for order management in system
- Resolve query and support customer as per ticket raised
Education
BE -
Pune University
Maharashtra07.2017
Diploma -
Bharati Vidyapeeth
Pune, Maharashtra07.2014
Skills
- Salesforce tester
- Jira
- Postman
- Software bugs and defect management
- User acceptance testing
- Performance testing
- Regression testing
- Agile methodology
- Analytical thinking
- Problem solver
- Decision maker
- Team oriented
- Soft Skills
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. I take full responsibility for the accuracy of the details mentioned in this resume.
Timeline
Software tester
Hnti Ltd
05.2018 - 12.2024
Associate
Hnti Ltd
03.2018 - 05.2021
BE -
Pune University
Diploma -
Bharati Vidyapeeth
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