With over 20 years of experience in various segments of supply chain and business operations, I am currently the Sales Operations & Excellence- Head at Xiaomi India, one of the leading smartphone and smart device brands in the world. Taken a mission is to ensure quality output, process improvement, and cost reduction across all aspects of sales and supply chain operations, including warehouse, logistics, reverse logistics, order management, vendor management, and partner management.
As a supply chain professional, I have a strong background in lean and six sigma, TOC concepts, which I apply to improve process capability and throughput in all work areas. which enhances the knowledge and skills in this field. I am passionate about delivering excellence and innovation to Xiaomi India and its customers, while also empowering and developing the team members as a core responsibility To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Leading end to end supply chain planning and operations for all portfolio's and channels of Xiaomi India with a team of 30 super performers. Responsible for Manufacturing and supply planning, distribution, purchase, Inventory controlling for Retail stores , B2B Fulfillment and partner management and vendor management to increase the efficiency and C- SAT by identifying and improving key indicators.
Responsible for O2C for a Pharma division and Central WH Operations of Alcon India's southern operations. Handled 2 lakh Sqft of temperature controlled WH and cold storages across south India with 50+ head counts. Improved many KPI's by relentless drive in an ISO 13485 QMS environment to comply global standards.
Handled various roles for Lenovo India's logistics operations like ~ 1 lakh Sqft of mother WH operations in Chennai , Ahmedabad & Vijayawada, Logistics SPOC for Redington India and SPOC for reverse logistics -Notebooks. Collaborated with 3PL partners to deliver business expectations and improved inventory accuracy & space utilization. Managed ELCOT Project end to end in collaboration with internal and external Govt & audit firm representatives to ensure ontime delivery and facilitate ontime collection.
Part of Danfoss India logistics team and responsible for day-to-day order fulfillment, same day dispatches of qualified orders, return stock management and CN process. Kept the inventory accuracy under control by regular inventory count and reconciliation with the help of a team member.
Supervised the site development activates by coordinating with contractors, suppliers, etc. and managing sales calls and support till registration.