Ganesh Jogle
Mumbai
Summary
Network Engineer with 9+ years of experience in managing enterprise network operations, escalated support, and administration across multi-platform environments. Proficient in troubleshooting complex incidents, ensuring high availability, and maintaining optimal performance of LAN, WAN, VPN, Wi-Fi, and SD-WAN networks. Skilled in implementing network security, monitoring, and performance optimization, while collaborating with cross-functional teams to drive incident resolution and service improvements. Adept at handling critical outages, configuring network devices, and streamlining operations to enhance reliability and business continuity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Network Engineer
Neev Global Pvt Ltd
Mumbai
08.2024 - Current
- Led Major Incident Management (MIM) processes, driving end-to-end troubleshooting and resolution for critical outages, performance issues, and connectivity disruptions across LAN, VPN, and Wi-Fi.
- Integrated SD-WAN with existing network infrastructure, ensuring seamless connectivity between branch offices and data centers while proactively monitoring traffic and troubleshooting issues along with Configuring centralized policies, security features, and high-availability mechanisms to support critical business applications and maintain network resilience.
- Handling enterprise network infrastructure by troubleshooting and resolving issues on MPLS, BGP, OSPF, and static routing protocols to ensure seamless connectivity and business continuity.
- Supported, monitored, and managed configuration changes for Palo Alto and FortiGate firewalls, ensuring security, availability, and compliance across enterprise environments.
- Providing compliance and Vulnerability assessment (VA) for network devices.
- Managing Network Monitoring Tools : Thousand Eyes, Solar Winds and Manage Engine NetFlow
- Responsible for documenting, implementing, and reviewing change requests via Service Central, while actively engaging in CAB meetings to ensure risk-free execution and alignment with business objectives.
Senior MS Network Engineer
NTT India Pvt Ltd
06.2023 - 08.2024
- Managing the network deployments and operations at National Stock Exchange RO
- Designed and deployed a resilient enterprise network infrastructure as per the client requirements for 1100 users.
- Providing the support for an escalated issues related to network and security.
- Providing a support for regular DC-DR drills and simulations to validate the effectiveness of recovery procedures.
- Implementing security policies and protocols to safeguard network assets against unauthorized access and data breaches.
- Monitoring network performance proactively and handling the monitoring related incidents to enhance efficiency and reliability.
- Drafting a POA and carrying out the change in line with it.
- Providing the support for network assessments, audits and execute the recommended solutions for improvement.
- Providing a technical support and guidance to internal stakeholders on network-related matters.
- Documenting network configurations, procedures, and troubleshooting steps for knowledge sharing and future reference.
Consultant
Capgemini India Pvt Ltd
07.2021 - 06.2023
- Supporting the L2 network operations for LAN, WIFI & VPN services in APAC region
- Providing escalated technical support in troubleshooting network and firewall related issues.
- Support daily operations incidents and task through service central portal and maintain the SLA and MTTR as per the agreements.
- Handling the P1 or P2 incidents and provide the logs to L3 team to make changes and resolve the issues.
- Support for the monitoring incidents of the network devices as well as backup and compliances of the network devices
- Document the daily basis issue and provide the SOP to team for quick resolutions.
- IOS up gradations of switches (Aruba & Cisco)
- Creation of time-based ACLs for internet access to the non- domain users.
- Configuring and maintaining the security & NAT policy in various firewalls like Palo Alto, FortiGate.
- Creations of zones and vlans in firewall. SVI creations as per the Premium Requests.
- Palo Alto IOS & antivirus definitions up gradations.
- Manage multiple Palo Alto firewall centrally through the Palo Alto Panorama M-600 Centralized management appliances.
- Enforce policy checks on traffic through Panorama or Forti Analyzer.
Network Engineer
Konverge Technologies Pvt Ltd
09.2019 - 07.2021
- Managing Capgemini network in APAC region.
- Handling day to day network operations.
- Device upgrade and bug fix as per Compliance Reports.
- Configuration and maintenance of routers and switches to maintain the network.
- Working on WLC and AP to implement and maintain corporate wireless network.
- Carrying out Network Migration.
- Implement effective security measures to protect data.
- Involved in day-to-day operations including incident management, change management, systems monitoring and project management.
- Ensuring that the goals of the Incident Management process are achieved and restoring normal.
- Service as soon as possible meeting customer's satisfaction and defined SLA.
- Network Migration and new site network Implementation activities.
NOC Engineer
Delta Power and Solutions
08.2015 - 11.2018
- Monitoring of network devices, links & servers of PAN India to improve functionality & performance.
- Level 1 troubleshooting of LAN links during incidents.
- Monitoring all the devices via tools (HP NNMI, ORION, WIRESHARK)
- Take planned event using HPSM tool to execute the activity.
- Handling escalations for various unreachable network devices for PAN India.
- Ensuring 24/7 up time for all the SNMP services on portals.
- Up-gradation of sites to latest package through servers remotely.
- Alarm simulations & troubleshooting remotely with help of device console.
- Responsible for battery module addition & configuration of battery & log remotely.
- Responsible for testing on SMPS like IPV6, latest software packages.
- Provide technical and operational support to filed team.
- Alarm simulations & troubleshooting remotely with help of device console.
- Escalate competitive or service-related issues to inside R&D team or management team.
- DHCPv6 testing on SMPS and verify with packet tracer.
Education
BACHELOR OF COMPUTER APPLICATION -
YCMOU University
01.2014
HSC -
Shardashram High School
01.2010
SSC -
Saraswathi Vidya Mandir
01.2008
Skills
- Networking protocols: OSI, TCP/IP, SNMP, NTP, DHCP, DNS
- Routing & Switching: Static, EIGRP, OSPF, BGP, VLANs, STP, VTP, EtherChannel, switch port-security
- SD-WAN technologies: Cisco SD-WAN, Versa SD-WAN
- Network security: ACLs, NAC, Cisco ISE, Palo Alto, FortiGate, ASA
- Network monitoring & management tools: ScienceLogic, SolarWinds, Splunk, ThousandEyes, Cisco DNAC, Vunet, PRTG, NetFlow
Certification
- CCNP, CSCO13520930
- NSE 1 Network Security Associate, OPYOXDVbbl
- PCNSE, PAN00249327
Timeline
Senior Network Engineer
Neev Global Pvt Ltd
08.2024 - Current
Senior MS Network Engineer
NTT India Pvt Ltd
06.2023 - 08.2024
Consultant
Capgemini India Pvt Ltd
07.2021 - 06.2023
Network Engineer
Konverge Technologies Pvt Ltd
09.2019 - 07.2021
NOC Engineer
Delta Power and Solutions
08.2015 - 11.2018
BACHELOR OF COMPUTER APPLICATION -
YCMOU University
HSC -
Shardashram High School
SSC -
Saraswathi Vidya Mandir
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