Ganesh R. Kamble
Thane,Maharashtra
Summary
Accomplished Facility Manager with extensive experience at ISS Facility Services, excelling in vendor management and team building. Proven track record in enhancing operational efficiency and customer satisfaction. Adept at implementing cost control measures and safety protocols, ensuring compliance and quality standards. Recognized for leadership and conflict resolution skills, driving results and fostering a collaborative work environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Facility Manager
ISS Facility Services
Mumbai, India
10.2017 - Current
- Managed facility operations to ensure compliance with safety and quality standards.
- Coordinated maintenance schedules for equipment and building systems.
- Oversaw vendor relationships to support facility service delivery.
- Implemented cost control measures for facility management and maintenance activities.
- Led training sessions for staff on safety protocols and emergency procedures.
- Developed operational procedures to enhance facility efficiency and effectiveness.
- Collaborated with teams to address customer concerns regarding facility services.
- Maintained cleanliness and presentation standards to increase appeal of facility.
- Resolved customer complaints pertaining to facility-related matters quickly and effectively.
- Prepared and submitted reports on facility operations, including budget updates.
- Planned and coordinated the maintenance of facility equipment and systems.
- Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
- Provided technical guidance to staff regarding facility operations and maintenance issues.
- Prioritized and performed routine maintenance to keep facility in excellent shape.
- Accountable for the preparation and presentation of various weekly and monthly MIS reports pertaining to processes.
- Serve as a single point of accountability for the day-to-day operations, coordinating with the team, and ensuring client satisfaction.
- Ensuring effective implementation of corporate policies and SOPs (Standard Operating Procedures), and following the contractual obligations.
- Supervised personnel responsible for maintaining groundskeeping activities at the facility.
Area Relationship Manager
STG Group- Theme Realty Services Pvt. Ltd.
Hyper City Stores (All Mumbai) - NHP/VPM Schools (Airoli)
10.2014 - 09.2017
- Cultivated strong client relationships to enhance customer satisfaction and loyalty.
- Facilitated communication between clients and internal teams to streamline service delivery.
Assistant Facilities Manager
Sodexo Facility Management Services (I) Pvt. Ltd.
Mumbai, India
08.2009 - 10.2014
- Responsible for site maintenance, such as HVAC, electrical, fire alarms, building, and civil works etc.
- Managing the License Department for Shop and Establishment, and advertisement license renewal.
- Managing general administrative activities, such as courier and dispatch management, cleaning, and maintenance activities etc.
- Identifying training needs and conducting need-based training programs to develop multi-skilled teams.
Facility Executive
Unisol Infraservices Pvt. Ltd. (RKHS group)
01.2003 - 01.2009
- Managed facility operations, ensuring compliance with safety regulations and standards.
- Implemented facility management software to streamline reporting and tracking.
- Conducted regular inspections to identify maintenance needs and operational improvements.
- Oversaw vendor-provided building, janitorial, pest control and landscaping services.
Education
MBA - Human Resources Management
University of BVP
07.2025
BBA - Human Resources Management
University of BVP
06.2024
A.T.D. -
Mumbai board
01.2003
HSC -
TC College
05.2001
S.S.C. -
New English School
03.1999
Skills
- Organized
- Unsurpassed work ethic
- Results oriented
- Dependable
- Performance evaluations
- Detail-oriented
- Customer relations specialist
- Employee relations
- Employee training
- Conflict resolution
- Vendor management
- Leadership and supervision
- Team building
- Facility management principles
- Health and safety
Certification
- Completed a one-year certification in Facility Management Diploma.
- Completed a personal development course.
Personal Information
- Date of Birth: 05/10/82
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
Painting (Art)
References
Available on request.
Major Accomplishments
- Taking corrective actions to bring about the required technical and interpersonal skills and morale to meet and exceed the expectations of the client.
- Works closely with the customer, peers, and subordinates to foster a strong working relationship and builds strong win-win relationships.
- Ensured enhanced client satisfaction by regularly reviewing client feedback and conducting audits.
- Achieved significant cost savings through reduced housekeeping expenses, lower vendor management fees, and decreased costs of chemicals and consumables.
- Ensuring organic growth of the Unit by developing and promoting service excellence.
Languages
- English
- Hindi
- Marathi
Confirmation
I confirm that the above-mentioned information is true and best of my knowledge.
Timeline
Facility Manager
ISS Facility Services
10.2017 - Current
Area Relationship Manager
STG Group- Theme Realty Services Pvt. Ltd.
10.2014 - 09.2017
Assistant Facilities Manager
Sodexo Facility Management Services (I) Pvt. Ltd.
08.2009 - 10.2014
Facility Executive
Unisol Infraservices Pvt. Ltd. (RKHS group)
01.2003 - 01.2009
MBA - Human Resources Management
University of BVP
BBA - Human Resources Management
University of BVP
A.T.D. -
Mumbai board
HSC -
TC College
S.S.C. -
New English School
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