Ganesh Kumar
Assistant Manager IC for Transaction Monitoring & Data Analyst.
HYDERABAD,Telangana
Summary
A detail-oriented Quality Analyst & Data Analyst with 9+ years of experience in analyzing and improving quality control processes. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Well-versed in reading financial statements, digital records and reports. Skilled at leading, monitoring and motivating subordinates to produce accurate and efficient work with 90% of Quality improvement by taking sessions & conducting assessments.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager IC
HSBC ELECTRONIC & DATA PRIVATE LTD.
07.2022 - Current
- Monitored customer accounts regularly for any changes or irregularities that may indicate fraudulent behavior.
- Recognized emerging trends in fraudulent behavior by analyzing historical data points.
- Created reports detailing results of investigations into suspected cases of fraud.
- Investigated and documented suspicious financial activity.
- Analyzed customer data for potential fraud indicators.
- Reviewed customer accounts for evidence of fraudulent activity.
- Evaluated internal processes and procedures to detect areas of vulnerability to fraud.
- Provided training and mentoring to other staff members in area of fraud investigation.
- Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
- Developed assessment tests to evaluate trainees' knowledge of course material.
- Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Used statistical methods to analyze data and generate useful business reports.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Wealth Operations SME & Executive.
HSBC
01.2015 - 06.2022
- Developed engaging curriculum for diverse learners, adapting materials to meet individual needs.
- Documented diagnostic results and supported root cause analysis and troubleshooting which helped team for 50% on there quality.
Education
Graduation - Computer Science & Technology
Gopi Memorial High School
India 07.2009 - 05.2013
Skills
Technical Skills:
Microsoft Power Bl & Excel
Tableau
Basics of SQL
Soft Skills:
Work Delegation
Collaboration and Teamwork
Effective Planning
Multitasking and Prioritization
Accomplishments
- Took many awards for the best employee of the month and also for the quarter.
- Delivered migration training to the team and became the trainer.
- Due to my performance as the best in team, the management moved me to a new migration for the support of Transaction Monitoring.
- Gave the process improvement ideas, which helped the process better.
- Learned the process of Transaction monitoring within 2 months and became BAU.
- Became trainer for the new migration and took the various responsibilities to deliver to my team.
- I use the pressure to help me stay focused on my chores and do them more quickly. When I'm working on a tight deadline, I use my time management abilities to remain on top of my responsibilities and do the most critical ones first.
Timeline
Assistant Manager IC
HSBC ELECTRONIC & DATA PRIVATE LTD.
07.2022 - Current
Wealth Operations SME & Executive.
HSBC
01.2015 - 06.2022
Graduation - Computer Science & Technology
Gopi Memorial High School
07.2009 - 05.2013
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