Dynamic leader with a proven track record at Magicbus India Foundation, adept in stakeholder management and project management. Excelled in coaching teams to surpass project goals, achieving a 75% completion rate on the JPM project ahead of schedule. Skilled in fostering long-term client relationships and driving strategic business growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
District Livelihood Manager
Magicbus India Foundation
Chennai
09.2022 - Current
Over the past two years, I have managed 500 numbers in the Fidelity Project and met all project goals. I have now taken the management's challenge to lead the JPM project and nearly finished 75%without any deviations.
Monitored staff performance and addressed issues.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Coached, mentored, and trained team members to improve their job performance.
Created and managed budgets for travel, training, and team-building activities.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Assigned tasks to associates to fit skill levels and maximize team performance.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Evaluated modes of training delivery to optimize training effectiveness, training costs, or environmental impacts.
Career Coach
Edubridge Learning India Pvt Ltd
06.2021 - 11.2021
Responsible for generating leads through Cold Calling, Internet Research, and various Sources
Ensure the daily targets of calling the prospects are met - 50 fresh connected calls per day & deliver the set target of sales per month
Collect/purchase databases, maintain and expand database of prospects
Diligently communicating and priming the lead through channels like email, WhatsApp, SMS, calls, etc
Research, identify key students, and generate interest in our online courses & services
Connecting with placement Resources and Sourcing for Mobilization
Contact potential students via phone to establish rapport & convert leads into enrolment
Network and strive to convert connections into customers
Take prospects from initial contact phase to qualified phase over the phone
Present solutions virtually
Daily follow-up to all the prospects/leads and also closing the leads
Connecting with various stakeholders for Placement Opportunities
Client Acquisition Manager
Varsito Solutions PVT Ltd
06.2019 - 10.2020
Following up new business opportunities and setting up meetings
Planning and preparing presentations (say hello to PowerPoint)
Communicating new product developments to prospective clients
Overseeing the development of marketing literature
Writing Overall Sales and strategy Report to Management
Providing management with feedback
Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Promote the company's products/services addressing or predicting clients' objectives
Prepare sales contracts ensuring adherence to law-established rules and guidelines
Keep records of sales, revenue, invoices, etc
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers
Project Coordinator & Sales Trainer
Premier center for Competency Training
05.2017 - 06.2019
Identify the strategic opportunities in the market & create business solutions for the same
Create long-term alliances with government/private-specific partners.
Implement project management procedures and methodologies to achieve business goals.
Responsible for payment collection from government departments
Liaison with top management
Assist in the development of strategic plans for operational activity.
Implement and manage operational plans
Work closely with business teams and stakeholders to identify, develop, and implement opportunities to improve processes, products, and/or services
Monitor the trainee's & trainers' progress by personal observation, feedback, and discussion with a delegation of these responsibilities to other trainers where appropriate.examination.
Provide more detailed feedback for failed candidates during the examination
Ensure training resources are readily accessible to trainees as per accreditation guidelines
Facilitate the trainee's attendance at scheduled training lectures, courses, and workshops, and attendance at relevant auto workshops.
Connects with industry tie-ups for placement and supports their Job openings In Retail, FMCG, IT & Auto Sectors
Education
Bachelors Degree - Computer Application
ST Thomas College for Arts & Science
HSC - Commerce
Maruthi Institute - Private
SSLC - Tamil
Government Hr Sec School
Skills
Stakeholder management
Documentation and reporting
Team leadership
Coaching and mentoring
Marketing
Time management
Change management
Clear communication
Verbal and written communication
Project management
Certification
TOT certification, NSDC
Train the Trainer, Tata Strive
Coaching / Champion, Tata Strive
Coaching Certification (ACC), ICF, Currently Enrolled in ACC Training.