Results-driven Technical Support Specialist with over 2 years of experience in providing excellent IT support to end-users. Strong background in network troubleshooting, operating systems, ticket management, and customer service. Adept at working efficiently in fast-paced environments.
Providing service desk operations for US
client(Travelers) which includes:
Received spot award for successfully migrating PHP application from version 5.4 to 8.1.
Best Performer in the respective quarter.
Migrated PHP Internal Application to RHEL 8(from 6) and PHP 8.1(from 5) version.
Spring boot, Hibernate, MySQL, JSP, HTML, CSS, Bootstrap, JavaScript