GANESH P
BENGALURU
Summary
Exceptional ability to exercise good judgment in dealing with client's technical issues. Good organizational and interpersonal skills. Strong, sound decision-making skills, good judgment and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Claims Associate
SAGILITY COMPANY
Bangalore
03.2022 - 06.2024
- Organized and maintained patient healthcare record system, including medical billing and visit accounting
- Diagnosed and resolved problems using documented procedures and checklists
- Administered the electronic healthcare record system, ensuring all clients and users were able to access necessary documents and records without trouble
- Evaluated and reviewed group and individual medical case records against federal, institutional, and healthcare quality assurance criteria
- Regularly performed quick research on existing claims to determine fault and liability
- Trained new classes of claims analysts at least twice each year
- Used administrative guidelines as a resource or to answer when processing medical claims
- Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures, and HIPPA regulations
- Paid or denied medical claims based upon established claims processing criteria
- Met quality expectations to ensure a positive client experience.
Digital Marketing Executive
freelancer
BANGALORE
- Provided support in developing social media content calendars for various channels.
- Evaluated success metrics against goals set for each campaign or initiative.
- Executed A and B testing of digital campaigns to measure effectiveness.
- Developed email marketing campaigns to drive customer engagement and loyalty.
- Monitored and responded to online conversations related to brand initiatives.
- Performed keyword research to enhance content for SEO optimization.
- Executed effective digital marketing strategies utilizing multiple platforms.
- Created engaging and informative content for websites, blogs, and social media platforms to enhance brand recognition.
Education
ASSOCIATE OF COMMERCE - Accounts and Finance
VET College/ Bangalore university
01.2021
PUC - Accounts
VET college/ Bangalore
01.2017
SSLC - KARNATAKA
RSS High School / Bangalore
01.2015
Skills
- High Customer service standards
- Service solution expert
- Problem Solving
- Resolve Client Conflicts
- Strong problem-solving
- Customer service oriented
- Employee relations specialist
- Trouble shooting skills
- Computer software skills (Microsoft word, excel, power point)
- Provide Technical support assistance
- Training development aptitude
- Strong client relations
Timeline
Claims Associate
SAGILITY COMPANY
03.2022 - 06.2024
Digital Marketing Executive
freelancer
ASSOCIATE OF COMMERCE - Accounts and Finance
VET College/ Bangalore university
PUC - Accounts
VET college/ Bangalore
SSLC - KARNATAKA
RSS High School / Bangalore
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