Ganesh S
Bengaluru
Summary
A competent professional with 5 years of experience in: ~ Title and US Mortgage Insurance ~ Limited Search ~ Escrow Production Service Ability to work in a team environment and multitask under time constraints. Identify and monitor all process related activities proactively. Capable of managing multiple tasks and coordinating work from beginning to end. A creative, dependable, and results-driven professional with excellent planning, communication, and interpersonal skills.
Overview
8
8
years of professional experience
Work History
PROCESS ASSOCIATE
FIRST AMERICAN INDIA PRIVATE LIMITED
01.2020 - Current
- Insurance claim document submission to respective departments
- Payment outstanding follow up with agencies and finance department.
- Retrieving the Insurance related documents such as Bills, insurance copy, tariff list and verifying.
- Performing a current owner search.
- Analyzing the Property Index, General Index, Patient index and Tariff index of the file and reviewing the Chain of Title, Vesting, Money matters and documents affecting the process as well as liens and judgments posted against the parties involved.
- Providing process-related training for the new hires.
- Examining subordinates and new hires files to improve individual and team performance.
- Preparing an updated report on the insurance claims submitted to general manager with company norms.
- Delivering daily productivity/weekly/Quarterly target.
- Conducting weekly/monthly team meetings to check the productivity and to make sure smooth workflow.
- Identifying the key areas for process quality improvement and resolving the issues.
- Providing the suggestions for improvement and training programs to increase team efficiency.
- Identifying the right resources to accomplish the goals within the turnaround time.
- Recognized as Best Performer for consecutive 3 years
- Best employee of the year - 2024
- Received appreciations for the Quality of work from client.
- Recognized and received appreciations through emails for clearing the files/backlogs on time.
- Achieved top gun, All of fame and Ekalavya awards.
Process Analyst
Hinduja Global Solutions
08.2017 - 09.2019
- Meets the lender's requirements and policies as per company SOP
- To ensure it meets the client’s requirement and understands their obligations.
- Reviewing the credit agreement to ensure it complies with relevant laws and regulations
- Analyzing the agreement terms, including interest rates, repayment schedules.
Education
Bachelor of Commerce -
RC college
BangaluruSkills
- Prioritizing tasks
- Meeting deadlines efficiently
- Team handling
- Escalation handling
- Decision making
- Customer relationship management
- Communicating with clients
- Operational leadership
- Budget handling
Disclaimer
I consider myself familiar and I am confident of my ability to work in team. I hereby declare that the information furnished above is true to the best of my knowledge.
Personal Information
- Date of Birth: 11/22/96
- Nationality: Indian
- Marital Status: Single
Languages
- English
- Kannada
Timeline
PROCESS ASSOCIATE
FIRST AMERICAN INDIA PRIVATE LIMITED
01.2020 - Current
Process Analyst
Hinduja Global Solutions
08.2017 - 09.2019
Bachelor of Commerce -
RC college