Dynamic Financial Services Consultant with ICICI Prudential Life Insurance, adept at driving lead generation and enhancing client relationships. Proven expertise in financial analysis and problem-solving, ensuring seamless case management and high client satisfaction. Recognized for maintaining meticulous attention to detail while navigating complex insurance products for high-net-worth individuals.
* Managing operations across *three ICICI Bank branches* for life insurance solutions, including Term Insurance and ULIP (Unit Linked Insurance Plans).
* Handling *leads generated by the bank* for Term Plans and ULIPs, ensuring timely follow-up, client engagement, and case conversion.
* Responsible for *end-to-end case management* — from *case login, documentation*, to coordinating with the underwriting team for seamless processing.
* Personally meet and consult with *high-net-worth clients (HNIs)* to explain complex insurance products, benefits, and claim settlement processes.
Maintain up-to-date knowledge of Indian capital markets and current financial trends to effectively position ULIP investments.
* Ensure *claim settlement support* by assisting clients and nominees through documentation and ICICI’s claims procedures.
* Act as a bridge between the customer, bank relationship managers, and the insurance company's backend operations team.